Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1380 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.125/5Overall Rating 4.125/5Overall Rating 4.125/5Overall Rating 4.125/5rating 4.125
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
93% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Milton, DE
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Professional
I appreciated the straight forward and curtious customer service.
MELISSA Y. from Winner Hyundai responded on 07/13/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Smyrna, DE
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Coral and the other service girl.
It was really expensive but its ok
MELISSA Y. from Winner Hyundai responded on 07/13/2018

Thank you for taking the time to fill out our survey and giving us your feedback. We appreciate your service & hope we can make your next experience a 5 star service

Melissa Young
Service Consultant
302-734-0445 ext 4211

JB
John B.
Camden, DE
2017 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Winner Hyundai, Dover, DE
This is the first service on this car purchased 1 year ago (we don't drive that much). I was able to schedule for first time maintenance when I could wait for the car. Everything was done within the time stated by the service writer (Coral), and that is unusual in most service departments.
MELISSA Y. from Winner Hyundai responded on 07/12/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

DB
Dave B.
Dover, DE
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Hyundai Service Customer support
The folks working in the Hyundai customer service area are really friendly and care about customer satisfaction.
MELISSA Y. from Winner Hyundai responded on 07/12/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

BS
Brandon S.
Hartly, DE
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Excellent Service and a comfortable wait
We always receive professional and polite reception when scheduling and arriving for our appointments at Winner. Coral, our service advisor, is always very friendly and has the answers to any questions we may have. We're kept up to date on the status of our vehicle while we wait, and the service is done in a very reasonable amount of time.
MELISSA Y. from Winner Hyundai responded on 07/12/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

MB
Michele B.
Dover, DE
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Service quick and easy
Easy drop off, great service, back on the road to get to work on time. Thank you.
MELISSA Y. from Winner Hyundai responded on 07/11/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

GD
George D.
Magnolia, DE
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Service advisor Melissa is wonderful
Service was excellent and the people are great
MELISSA Y. from Winner Hyundai responded on 07/10/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Milford, DE
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Poor Hyundai service center
Note please that I have my Hyundai serviced at Winner Ford. Want to know why? Your Hyundai service area has fallen into disrepair and why go there when Ford has all the luxury. I was always pleased with Hyundai service folks but since the new Ford center was built it seems the Hyundai area has been forgotten. Have you been there and seen it?
MELISSA Y. from Winner Hyundai responded on 07/09/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

KS
Kathleen S.
Harrington, DE
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
Quick oil change.
Service is usually very quick, and they come out to you and inform of any issues right away.
MELISSA Y. from Winner Hyundai responded on 07/09/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Dover, DE
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018 Category: Service
fast and efficient
took care of the problem in a short amount of time. Pleasant to deal with
MELISSA Y. from Winner Hyundai responded on 07/09/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

NR
Natasha R.
Smyrna, DE
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Issue fixed
Winner fixed the issue with my car.
MELISSA Y. from Winner Hyundai responded on 07/06/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Harrington, DE
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Great fast service
Always get great customer service and fast service while I enjoy a cup of coffee.
MELISSA Y. from Winner Hyundai responded on 07/06/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Dover, DE
2018 Hyundai Kona
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/04/2018 Category: Service
1 st impressions mean a lot
The service was not has friendly at checkout. The tire pressure issue remains and I will call the service desk after the The 4th of July holiday. There was a foam piece that came from underneath the car that was never address either in the paper work or discussed at checkout.
MELISSA Y. from Winner Hyundai responded on 07/05/2018

Thank you for taking the time to fill out our survey and giving us your feedback. My manager will be contacting you about your service

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Smyrna, DE
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Hyundai Sonata
Fast, friendly service.
MELISSA Y. from Winner Hyundai responded on 07/05/2018

Thank you for taking the time to fill out our survey. We hope we can make your next visit a 5 star service.

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Middletown, DE
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Good service
My service experiences have always been pleasant. I have been taken care of in a timely manner. The service managers have always been nice and have not ever pushed for unnecessary services
MELISSA Y. from Winner Hyundai responded on 07/02/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Newark, DE
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018 Category: Service
Great service
Everything was awesome
MELISSA Y. from Winner Hyundai responded on 07/02/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

KK
Keith K.
Wyoming, DE
2014 Hyundai Sonata
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/30/2018 Category: Service
Bad call
See prior comments
MELISSA Y. from Winner Hyundai responded on 07/02/2018

Thank you for taking the time to fill out our survey & give us your feedback. My manager will be contacting about your service

Melissa Young
Service Consultant
302-734-0445 ext 4211

Verified Customer
Dover, DE
2010 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
F
G
MELISSA Y. from Winner Hyundai responded on 06/30/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

CC
Christine C.
Chestertown, MD
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
excellent customer friendly service
I purchased my first new Santa Fe from Winner in 2002. My new 2016 Elantra was not purchased there, however I do take it to Winner for warranty work, I have always been treated with excellent service. Shout out to Coral in customer service.
MELISSA Y. from Winner Hyundai responded on 06/29/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211

CC
Charles C.
Milford, DE
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Service
The writer was professional, the work was done on time, and it was comfortable to wait. Thanks, see you next time.
MELISSA Y. from Winner Hyundai responded on 06/28/2018

Thank you for the 5 star rating!  We really do appreciate your business and look forward to serving you again in the future!

Melissa Young
Service Consultant
302-734-0445 ext 4211