Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 268 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 6 days ago

Reviews


SM
Samantha M.
Hartford, CT
Honda Civic Coupe
Verified Customer
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06/04/2019
Exceptional
I called the shop and left a voicemail and the owner returned my call within an hour and we set up an appointment for the next day. I had a broken / cracked motor mount. The following morning they looked at the car and were able to find the part for me. The part arrived at the shop around 1 and he told me he would be able to have the car for me by 330 because they were working on a few cars. I explain to him that I had to go to work by 3 and they were able to have the car ready for me by 230. friendly on the phone , fair pricing. They were able to accommodate my schedule. If I ever need to repair my car in the future this will be the place I go too.

CC
Carlos C.
East Windsor, CT
Volkswagen Jetta Wagon
Verified Customer
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05/23/2019
owner
High recomended , honest , fast , and fair price

Carlos Cristovao

DB
Dylan B.
South Windsor, CT
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Dylan said they were very good and he appreciated every aspect of the service.
This review was collected via phone interview by Customer Research Inc.

PC
Pedro C.
Hartford, CT
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Pedro said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

FB
Francis B.
Windsor, CT
Toyota Sequoia
Verified Customer
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05/17/2019
Brakes
World Auto has great service . I wouldn’t trust my car with anyone else. Nelson gives you a fair price and doesn’t try to up sell you. Gives you what you need to get back on the road.

VC
Victor C.
West Hartford, CT
Subaru Forester
Verified Customer
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05/10/2019
Honest and reasonable in prices
My car was well taken cared of. He texted me with details of what needed to be repaired and the costs before they did the work. They didn’t charge me for diagnoses and that was very impressive. Other places does that and that was very annoying and was part of the reason why I wouldn’t do business with them. World Aito Service cares about you, not your money.

CO
Colette O.
West Hartford, CT
Honda Accord Cpe
Verified Customer
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05/08/2019
Honest and Complete Service
You can't ask for more than honesty, accuracy and good service and that's what you get when you deal with Nelson at World Auto. He treats you like you are family and that means your car gets the best service. He also look's ahead to make sure that you aren't dealing with a problem that leaves you stranded on the side of the road. But if its something that can wait a bit, he'll tell you that too. Honesty and Good Service, that's what you get from World Auto.

Verified Customer
Hartford, CT
Honda Crosstour
Verified Customer
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05/03/2019
Free Lunches
Excellent service. Nelson is great.

MO
Marco O.
Simsbury, CT
Buick Enclave
Verified Customer
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05/03/2019
Clean friendly professional
Friendly service, great communication with me about what the car needed, had all old parts on hand to show why it needed replacement. Work done in the time they said it would, most important very good pricing, will definitely go back

NA
Norma A.
Hartford, CT
Dodge Caravan
Verified Customer
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04/29/2019
check engine light
Very friendly and knowledgeable.

ST
Sarah T.
West Hartford, CT
Mercury Mariner
Verified Customer
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04/25/2019
Always 5 stars
World Auto Service is the best!

RT
Richard T.
Hartford, CT
Lexus RX 330
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2019 Category: Service
Richard said the employees were really nice, helpful and answered his questions. One of the employees was argumentative.
This review was collected via phone interview by Customer Research Inc.

RU
Richard U.
West Hartford, CT
Mercury
Verified Customer
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04/05/2019
Great place, great service
I've been doing business with Nelson and the crew for over thirty years now. figure it out yourself.

KL
karl L.
Hartford, CT
BMW X3
Verified Customer
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04/04/2019
Honest Mechanics - Friendly Atmosphere.
Friendly - honest employees - Nelson Rock !

NA
Norma A.
Hartford, CT
Dodge Caravan
Verified Customer
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03/30/2019
Great customer service
Very knowledgeable and great customer service. The work they do is first class.

Verified Customer
Colchester, CT
Subaru Outback (Natl)
Verified Customer
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03/22/2019
Auto
Friendly and good service and trustworthy

Verified Customer
Hartford, CT
Mercedes-Benz E320
Verified Customer
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03/21/2019
Service
Excellent service.

JH
Jarrett h.
Hartford, CT
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
Highly recommend world auto
Wouldn't bring my car anywhere but world auto. Hece Been a customer for 10+ years. Nelson the owner is a great guy and 100% honest and professional.

RD
Rogerio D.
Newington, CT
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
Nice job Nelson
Nice job

MA
Monica A.
Hartford, CT
Jeep Liberty
Verified Customer
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03/02/2019
Brakes
Second time I brought my car there and the service is always excellent! Very reliable company , nice staff and excellence service .

Displaying Review 21 - 40 of 268 in total