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Wright Way Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,412 Reviews)
77

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
60
Total ReScores
4.6
ReScore Average
77
Net Promoter Score ®

Business Details

About

Wright Way Hyundai has a state of the art Hyundai service department to help serve our customers, and will work with you maintaining your vehicle in excellent condition. Wright Way Hyundai has a state of the art Hyundai service department to help serve our customers, and will work with you maintaining your vehicle in excellent condition.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(540) 213-6777

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:30 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2551 W. Main St. Waynesboro, VA 22980
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,412 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


ED
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Earl D.
Mount Laurel, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/25/2021
0
Category: Service
Incorrect Parts
I ordered front brake pads online from Wright Way Hyundai. As requested I supplied the VIN for my vehicle to insure correct parts would be sent. When I received the brake pads I found the rear pads were correct but the front pads were incorrect. I sent an email to Wright Way Hyundai parts dept. requesting instructions to return the front brake pads but never got a response.

RF
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Robert F.
Louisa, VA
This review violates the SureCritic Review Policy.

JB
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Jessica B.
West Augusta, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/13/2021
Terrible service
I bought a car from Wright Way Hyundai 2 years ago. Part of my deal was free oil changes and inspections for the time I owned the car. When I arrived for my appointment I was told the policy had changed. I was never informed by email or a letter that this had been changed. I drove 30 minutes to have my oil changed. When I spoke to someone I was told sorry nothing we can do about it.

Pervious buyers and new buyers beware. I will get taken advantage of. I am very sad because weight way used to be a great dealership. I have purchased 2 cars from them. But will never go again.
Not Recommended
TY M. from Wright Way Hyundai responded on 05/16/2021 04:48 AM

Thank you Jessica for the feedback on your visit with us. I would like to contact you and hear more about it and see what we can do to improve.


BH
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Beverly H.
Stuarts Draft, VA
This review violates the SureCritic Review Policy.

This review violates the SureCritic Review Policy.

SK
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Sri K.
Herndon, VA
This review violates the SureCritic Review Policy.

SK
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Sri K.
Herndon, VA
2011 Hyundai Genesis Co
This review violates the SureCritic Review Policy.

NB
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Nutty B.
Staunton, VA
This review violates the SureCritic Review Policy.

TA
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Thomas A.
Fishersville, VA
This review violates the SureCritic Review Policy.

Displaying all 9 Review
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