Overview

Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42
4.4

( 269 Reviews )

92% Would Recommend
Latest Review 9 days ago

Reviews


RC
Rachel C.
Detroit, MI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2019 Category: Service
Rachel said the staff did not do the entire job during her initial visit. She said she took the vehicle back and they completed the job.
This review was collected via phone interview by Customer Research Inc.

AW
Adrienne W.
Detroit, MI
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Adrienne said the customer care was good.
This review was collected via phone interview by Customer Research Inc.

SP
Shanaya P.
Detroit, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Shanaya said that they were polite and honest. Even though she had no work done they were honest about what needed to be fixed on her vehicle.
This review was collected via phone interview by Customer Research Inc.

CV
Chanitta V.
Detroit, MI
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Chanitta said that this business was very nice.
This review was collected via phone interview by Customer Research Inc.

CR
Crystal R.
Oak Park, MI
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Crystal said she has been there before. She will recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
Detroit, MI
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2019 Category: Service
Michelle said the business treated her nice and provided good service.
This review was collected via phone interview by Customer Research Inc.

RE
Ryan E.
Redford, MI
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Ryan said they were amazing, they worked around his work schedule, staff came and picked up the vehicle for him and it actually was a very, very good experience with this business.
This review was collected via phone interview by Customer Research Inc.

TG
TREMAINE G.
Roseville, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019
Very nice and professional
The manager and staff was so polite and professional. I was not waiting long for my car to be fix’s.

DL
Donell L.
Oak Park, MI
Mercury Monterey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2019 Category: Service
Donell said that it was pretty good. The price was the only issue.
This review was collected via phone interview by Customer Research Inc.

CN
Corey N.
Detroit, MI
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Corey said there were no problems or complications with the service the business provided. They provided good customer service.
This review was collected via phone interview by Customer Research Inc.

WC
Wilbert C.
Detroit, MI
Saturn Aura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2019 Category: Service
Wilbert said he got his vehicle back and they fixed what they were supposed to fix.
This review was collected via phone interview by Customer Research Inc.

ES
Ericka S.
Detroit, MI
Dodge Journey
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/30/2019 Category: Service
Ericka said that they are way overpriced.
This review was collected via phone interview by Customer Research Inc.

DK
DARNELLA K.
Redford, MI
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2019
Always willing to get the job done
Always there to ensure customer needs

KR
Katrea R.
Detroit, MI
Dodge Avenger
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/15/2019 Category: Service
Katrea said she took her vehicle to this business to have a problem diagnosed. She was charged $290. The vehicle was returned because it was still overheating. Tony ran another diagnostic test. He stated it was the water pump. She paid them $320 for a new water pump. The vehicle is still overheating. They also put the wrong color antifreeze in the vehicle. She is very unsatisfied, and would like a call from the manager, as soon as possible. She has requested a $110 refund to have the diagnostic run by Chevy.
This review was collected via phone interview by Customer Research Inc.

JC
Johnathan C.
Detroit, MI
Mercury Grand Marquis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2019 Category: Service
Johnathan said the employees did a good job, but his vehicle is still over heating.
This review was collected via phone interview by Customer Research Inc.

AO
Aniesha O.
Detroit, MI
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Aniesha said they were professional and really good. She's used to not so welcoming experiences. However, this was a very welcoming overall experience.
This review was collected via phone interview by Customer Research Inc.

MW
Marshall W.
Romulus, MI
Chevrolet Camaro
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/19/2019 Category: Service
Marshall said the employees were professional. They informed him to bring his vehicle back in to take care of his squeaking brakes.
This review was collected via phone interview by Customer Research Inc.

DA
Damon A.
Detroit, MI
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Damon said he appreciates the whole customer service aspect at this business. He added the employees treat him nice, and they got him and out
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Detroit, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
James said his experience was very good. He stated they seemed to know what they were talking about, and his vehicle is running well. He also mentioned Tony and the female staff member who works at the front desk were both very nice.
This review was collected via phone interview by Customer Research Inc.

GW
Gene W.
Detroit, MI
Ford Windstar Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2019 Category: Service
Gene said the staff did a good job and let him know what the problem was with his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 269 in total