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SureCritic / Makes / Hyundai / Elantra Hybrid / 2023

2023 Hyundai Elantra Hybrid

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(460 Reviews)
44%
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(460 Reviews)
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Reviews

KV
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KULDIP V.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/02/2023
Verified Review

Not happy

Vehicle lurches, speeds up unexpectedly . Head light water build up.....................................................................................................................................
Recommended
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Dakota H. responded on 01/02/2023 11:28 AM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your situation further. Thank you. 
CH
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CHRISTOPHER H.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/19/2023
Verified Review

2023 Elantra Hybrid Limited

All since delivery of new car: Sunroof leaking, headrest + headliner damaged, apple CarPlay lagging 2-3 minutes along with touchscreen infotainment, wireless charger not working, scratches many panels
Recommended
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HS
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HOWARD S.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/28/2023
Verified Review

Miles per gallon way less than promise

Door don't lock, gps lousy, shows little regard to consumer and disrespectful. Mpg is reason for purchase. This car makes a poor choice if the builder lies to consumers choiceand they lied period. This is now a headache for me.
Recommended
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Hyundai Motor America NCC responded on 03/29/2023 03:30 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
AN
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ANTONY N.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/14/2023
Verified Review

Very bad service after sale

I don’t like the manager for the service Center in Fitzgerald cntrysdeClearwater Fl 33761 Over all very bad experience for me I never try to buy Hyundai again and the redone for customer service and service Center
Recommended
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Hyundai Motor America NCC responded on 04/14/2023 01:21 PM
Thank you for sharing your concerns with us. We encourage you to speak with our Customer Care team at (800) 633-5151, so we may further assist. ^cc
MH
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MICHAEL H.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/01/2023
Verified Review

Car is horrible. Was lied to regarding fuel efficiency. Car is horrible. Comfortableness is horrible. Gas mileage is pathetic. The fact that I have to write 200 words to tell you the car is horrible is ridiculous. Hybrid vehicles are junk. I wish I never bought the vehicle.

Car is horrible. Comfortableness is horrible. Gas mileage is pathetic. The fact that I have to write 200 words to tell you the car is horrible is ridiculous. Hybrid vehicles are junk. I wish I never bought the vehicle.
Recommended
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Hyundai Motor America NCC responded on 05/02/2023 09:00 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
SS
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SUSAN S.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/28/2023
Verified Review

TOO Low

Gas Mileage is great, Car is designed like a sports car. Only good for very young drivers. Too hard to get in and out of for older drivers. Lost $4000 of value right away due to having to trade so soon
Recommended
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TK
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THOMAS K.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2023
Verified Review

not as much storage; stupid railing inside where storeage used to be; just not as good as ioniq hybrid

not as much storage; stupid railing inside where storage used to be; just not as good as ioniq hybrid dealers in new location jack up the prices to way over what hyuandi says and include a "our profit" line labeled as something else. it's all crap
Recommended
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EJ
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EDWARD J.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2023
Verified Review

Dealer was horrible

Dealer didn’t give window sticker. Said they put nitrogen in tires and didn’t. Overall horrible dealer. Colonial Hyundai. Car itself was fine but steering wheel trim is loose. Dealer reached out but didn’t reapond to criticism.
Recommended
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Hyundai Motor America NCC responded on 07/17/2023 10:59 AM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc
DV
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DENISE V.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/27/2023
Verified Review

Not again

Worst vehicle I have purchased. Left me stranded on side of road 2x within 2 weeks. Fixed some problems to discover more another week later. May be the 5th hyundai I've bought but will be last. No one willing to make right.
Recommended
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Hyundai Motor America NCC responded on 08/01/2023 09:06 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
AA
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ALVARO A.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/20/2023
Verified Review

Worst vehicle I have ever purchased

I thought that going with Hyundai was a safe bet when I needed to buy a car during the era of car shortages and price gouging in 2022. I payed MSRP and added an extended warranty and nano coating protection. $30k out-the-door price. The car was mired with quality control, comfort and safety issues from the start. Complicating matters more was the lack of true mechanical service support from technicians. With less than 5000 miles on the odometer, one day they tell me the car is acting so bad that it may need a new transmission, and next day they change their mind and insist that the car is fine. Nonetheless, they wiped the onboard computer clean and reinstall all the software. That changed nothing. Opened a case with Hyundai but we went nowhere with it. Very disappointed about it. I thought I was protected; big mistake on my part. The worst car purchase ever. It is a lemon but they won’t take ownership of the problem and make it right. I am no more protected than if I had purchased used AS-IS. After looking online, I discovered other people are running exactly into the same problems that I am encountering with my Elantra Hybrid Blue. Looks like a recall in the making. I’ve tried trading and selling my car but as soon as other dealers or online companies take a look at it they do not want to touch it even with a 10-foot pole. They point out that the vehicle seems to have mechanical issues at 11000 miles. I was almost in two accidents because of the car surging, yet stuck with a lemon.
Recommended
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Hyundai Motor America NCC responded on 09/21/2023 07:11 AM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
IS
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IVANA S.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/29/2023
Verified Review

Death Trap

This car was amazing until it became unsafe and unpredictable. Bose audio doesn't do the trick when I'm not sure if it's going to get me into an accident. I'm in the process of a buyback and traumatized from driving it.
Recommended
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PO
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PATRICK O.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/13/2023
Verified Review

was a decent vehicle until it stopped working

While the issue is covered under warranty, my vehicle has been at the dealership for over 6 weeks at this point with almost ZERO contact. Their policy of not reimbursing me for rental costs, payments, increased fuel costs, etc until the issue is resolved and then "we will discuss potential reimbursement" for a failure on the manufacturing end is extremely disappointing. I'm considering litigation under Arizona lemon law as service and communication has been so poor
Recommended
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TM
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TOBY M.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/26/2023
Verified Review

Nightmare Hyundai Elantra Hybrid

I purchased the car, it had 32 miles on it and within a week of driving it was at the dealership and that’s where it’s been ever since. It’s been over 30 days and it’s still sitting there with no end in sight or no ETA on the part that’s national back ordered
Recommended
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Hyundai Motor America NCC responded on 10/27/2023 01:06 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
JH
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JAMES H.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2023
Verified Review

Artificial noise ruins the driving experience

Overall the car is really good but the artificial "Whhrrr" noise created by new hybrids at speeds below 20mph drives me crazy. One of the things I enjoyed most about my previous hybrid was the lack of noise pollution when in electric mode. Now I have to listen to that idiotic noise all day long, as most of my driving is at low speeds.
Recommended
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Hyundai Motor America NCC responded on 11/20/2023 09:58 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
JH
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JUDY H.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/05/2024
Verified Review

Not at all worth the price

Not all they say it is...over priced and sounds like a old beater. I would never buy another one. My 2011 Was so much better. So do t be foolish and listen to all the lavish talk from your salesman. It's not worth it.
Recommended
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Hyundai Motor America NCC responded on 01/05/2024 09:50 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
JP
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JARED P.
2023 Hyundai Elantra Hybrid
verified customer Verified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2024
Verified Review

Engine Transmission noise that Hyundai can't find or fix!

Very soon after purchasing my 2023 Elantra Hybrid I noticed a rough running sound coming from the engine at acceleration. I took it into the dealership and they could not find anything wrong. At about 10k miles, I took it back for a recall notice. At this time they noticed the noise and agreed it needed fixing. That was in October, 2023! I still do not have my vehicle. They do not know what is wrong with it.
Recommended
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MO
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Moriah O.
2023 Hyundai Elantra Hybrid
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/08/2024

I am very dissapointed

I am deeply disappointed with my recent car purchase. Just three months ago, I bought the car and loved it, except for a shaking issue at low speed. The service department did an inspection and replaced one of the tires, but not only was the shaking not resolved, I now have new problems. The steering wheel is stiff and requires much effort to make turns. There is a slight pull to the right. The engine is much noisier and works harder. I have to press the accelerator hard because it's not responsive. The car jerks and hesitates, and it feels like a ten-year-old car, not a brand-new car. It's very shaky and wobbly. Despite several visits, the issues persist, and my fuel efficiency is far below what was promised. I'm constantly at the service department, and each time, new issues arise. I even spoke with the manager, but nothing changed. I just want my car to be back to its original state—a smooth and comfortable ride as expected from a new car.
Recommended
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