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SureCritic / Makes / Hyundai / Santa Fe Plug-In Hybrid / 2022

2022 Hyundai Santa Fe Plug-In Hybrid

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(179 Reviews)
44%
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Category Summary
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    Value
  • Features
  • Build Quality
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  • Performance
  • Exterior
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(179 Reviews)
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Reviews

RS
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RAYMOND S.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/23/2022
Verified Review

Nice but not worth the price tag.

The veichle has some awesome features packed in and the cargo and leg room are awesome. The storage is also greay but the build materials are sub par. There's frequent cabin noise mainly wind noise and drafty doors. The engine is full of plastic parts and the sheet metal is thin which easily dents. The paint quality isn't the bestband scratches easily. Not worth the price tag and dealer markups. Headlights are nice but not the best coverage if you're driving at night. Stick with a Toyota or other competitive brands.
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DT
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DARREN T.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/13/2023
Verified Review

Mix

Random love this car I just have some thoughts about battery life I only get 15 mph battery to 20. I love the engine I love how it’s silent when I don’t have the radio on I love how cabin is quiet I don’t love the place of the wireless charger getting it and leave it in the car but I’d I want I don’t have any ideas where else to put it I would put it behind the navigation screen I would like it extra department behind there or nonskid surface sunglasses when you’re not using them in the compartment or on that non-skid ass about that app I don’t like how that app is not user-friendly at all. I only use it to start my vehicle in the winter that’s all I don’t use it for information because it’s hard to find it is and I’m a visual person doesn’t give me your me to YouTube or anything to talk about how my vehicle works. I never had an electric vehicle. I don’t know how to work. , it isn’t. I’m a visual person. Does it give me a link to like YouTube or anything to talk about how my vehicle works I never had an electric vehicle I don’t know how pulin or hybrid videos, step-by-step videos on how things work a lot of these buttons just have pictures I don’t know what they mean like button P off and that has a picture of a cone I don’t know what that isworks. I don’t know how much charge to pull from the house. And Morrius for App I’m paying for the subscription. I want to use the app besides starting my car. Be nice in the app if I have control of my control if that’s possible and why do hybrids with big batteries have solar panels on the roof. I don’t know if that’s possible but that makes sense to me to have the sun help charge the battery while you’re driving or it’s parked in the parking lot there’s not a lot of power stations at work. Where are you? Were there 15 hours a day or a lot of power gas stations so you can please get a little juice so you can get home. BlueLink Thoughts i’m going to be paying for it. I want it to be better almost perfect. It’s a good app not great. I wish there was more if there wasn’t any thought process on how the user would use this Day to Day. My opinion I think this BlueLink app should offer the best helpful information about your car. Specially if you own a Hybrid or all Electric vehicle for the first time. I’m still learning about my hybrid, but it’s hard It need a whole new rebuild. This app is not user friendly at all. The only thing useful about app is the remote features even with that it’s limited and takes too long to respond. And video(not a lot information)manuals are useless didn’t learned how to find do anything. And always show u a different car information not the car u own😩
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Dakota H. responded on 02/14/2023 10:01 AM
We're very sorry to learn of your experience. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
SB
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STEVEN B.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/16/2023
Verified Review

Poor service

Vehicle is a great size, engine sounds taxed in higher RPMs. Quiet interior, GPS is not that great at navigation. Had the glass panel explode and said it wasn't covered in the warranty. I reasurch a lot and know some reasons why glass panels can crack. Rear turn signals need to be placed higher in the field of view. Amber rear lights should be standard. Comfortable ride with nice heated and cooled seats. Rear backup alert is annoying and I want to remove it if possible.
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AM
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ASHFAK M.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/30/2023
Verified Review

Santa fe

Hyundai motors Please rate the following characteristics of your vehicle Please rate the following characteristics of your vehicle Please rate the following characteristics of your vehicle Please rate the following characteristics of your vehicle
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RC
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Robert C.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/12/2022
Verified Review

engine failed at 3500 miles

We bought this car due to Hyundais reputation and our experience in the past. This car is unsafe to drive in limp mode and I am afraid for my family's safety. I am trying to get the dealer to help us out but they seem too busy with sales
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Hyundai Motor America NCC responded on 09/12/2022 10:17 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
SR
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SAMUEL R.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/15/2022
Verified Review

Backordered Parts

We were in an accident and the car has been in the shop for 6 months now because of parts on backorder (and there is still no ETA). This has been incredibly frustrating especially considering the car was practically brand new (only 8k miles). Customer care has been extremely unhelpful. Would not recommend getting a new Hyundai vehicle to anyone.
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Hyundai Motor America NCC responded on 09/19/2022 02:29 PM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
RM
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RODGER M.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/29/2022
Verified Review

Worst suv ever

So many issues, Hyundai purchased it back because of Californias Lemon Law. Will never buy Hyundai again. The Sante Fe PHEV is extremely expensive, and built so poorly. I would not recommend this vehicle to anyone.
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JB
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JASON B.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2023
Verified Review

Sante Fe Steering Problems

Very dissapointed that the company does not stand behind their product and own their mistakes. Due to manufacture defects I am replacing tires after only 13k miles. Does not seem to live up to the Americas best warranty sales pitch I was sold on when I purchased the vehicle. If your defects caused a problem fix the problem- Its the right thing to do.
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Dakota H. responded on 01/26/2023 08:44 AM
We're very sorry to learn of your experience, Jason. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
CM
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CYNTHIA M.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/18/2023
Verified Review

Warning ⚠️ NEW CAR DIED!

This car has given me nothing but trouble. The electric battery has already died. I needed to be replaced, CarPlay doesn’t work, the seat heater had a short, and they couldn’t get the part! I recently just had to change a flat tire and the tire lock key was missing from the kit! This thing has been in the shop more times than I can count, and I am so frustrated. I don’t know what to do as it is now starting to lose acceleration and not keeping the hi-bred mileage as advertised! They sold this to me with a $10,000 DEALER UPCHARGE for just getting it off the lot!!!!
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Hyundai Motor America NCC responded on 06/19/2023 08:51 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
CK
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CHANDRA K.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/09/2023
Verified Review

Was hoping for a good new car experience

Poor experience from purchase to delivery to servicing- already had 2 recalls. Even for a new car, most things do not work as intended and is overpriced too for the value it offers. Could’ve been better off delaying my purchase
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Hyundai Motor America NCC responded on 08/09/2023 12:05 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
IE
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IJEOMA E.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2023
Verified Review

Do NOT buy from Suntrup Hyundai!

I cannot begin to express how much I regret every interaction with this dealership. From the condescending salesman David Tranchillo (every woman: please bring a male, because he does not respect that any woman can make any decision without a man) to the lying manager, I cannot think of any place and low and deceptive as Suntrup Hyundai. I wish I had a hidden camera so I can post exactly how they treated me. If I could go back in time, I would have never gone there EVER! Only go if you are male and wear fancy clothes so the can believe you have good credit. Apparently moderately priced clothing means t[you are lying about you credit score in the 800s. I bought my Honda in scrubs after I was hit by a drunk driver and I was treated with for more respect.
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Hyundai Motor America NCC responded on 08/24/2023 06:58 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
AR
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Ann R.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/08/2023
Verified Review

Death trap

Would stall or drop from 66-70 mph while driving and about killed 3 times. According to main headquarters tech flew to dealership to review case, had happened to 7 other cars across the country. No one has died or been seriously injured so they haven’t recalled. Nothing like a company only caring about the bottom dollar and not the safety of people’s lives. I hope someone dies the heck out of this company. Karma
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Hyundai Motor America NCC responded on 10/10/2023 11:23 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
DB
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DEBRA B.
2022 Hyundai Santa Fe Plug-In Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/14/2024
Verified Review

SUV…can not tow with this car

My wife and I purchased this vehicle in hopes of towing a light trailer or tent trailer that we could go camping with. We had a trailer hitch and we thought a wiring harness installed the March 2023. They told me don’t worry they’ll call us as soon as it’s available. No one has called me to tell me anything other than me pestering the dealer asking where the wiring harnesses is? Talked to Hyundai corporate and they offered me $300 for my inconvenience as as long as as I assign paperwork that would not allow me to take any further litigation. I declined the offer. My wife and I feel we were cheated. They should not have installed the tow hitch. Everywhere on the internet it says this car has a towing capacity. All the advertising of other vehicles on TV . The money they spend to advertise. These vehicles do not hold their value. I would never buy a Hyundai/ Genesis product again and would highly recommend my friends and family do the same. Hyundai does not stand behind their vehicles.
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Hyundai Motor America NCC responded on 08/14/2024 02:25 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
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