Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

3374 Reviews

ReScore Reviews™ (81)

ReScore
Overall Rating 4.1728426/5Overall Rating 4.1728426/5Overall Rating 4.1728426/5Overall Rating 4.1728426/5rating 4.1728426
Original
Overall Rating 2.18519/5Overall Rating 2.18519/5rating 2.18519rating 2.18519rating 2.18519
95% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


SM
Sherry M.
Lansdale, PA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Excellent service
Prompt service, no sales pitch to do more work, then really needed, They always add the current coupons on even if I forgot mine.
Thank you!
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/16/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

Verified Customer
King Of Prussia, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2019 Category: Service
Timely, Polite and Great Quality
I had a discrepancy of costs on this first inspection and the shop people were more than polite and accommodating about it. I am checking my notes from picking up the car at purchase and plan to be meeting with the person I worked with when I picked up my car to straighten things out.
Couldn't have had better service or resolution at the time.
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/16/2019

Looking forward to earning that 5th star during your next visit.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

DS
Diane S.
Oreland, PA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great Customer Service
I was able to get in quickly for service and they found the issue and replaced the part while I waited...
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/16/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

PG
Patricia G.
Philadelphia, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Bad Service made right
I want to say thank you to Pat and his team for making this unsatisfied customer into a satisfied customer again. They went above and beyond to make sure I pleased with my service. I must say I’m very happy with the service I received.
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/16/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

TC
Thomas C.
Lansdale, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great Service Dept.
Excellent service as usual at this dealership.
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/15/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

WH
Warren H.
Wynnewood, PA
2010 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Excellent service and very personable desk staff.
EXCELLENT SERVICE
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/15/2019

Thanks for the great review.

 

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

TS
Theresa S.
Linfield, PA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Awesome customer service!!
Always enjoy getting my car serviced! Ray is awesome and I very much appreciate the shuttle service
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/15/2019

Thanks for the great review.

 

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

EB
Elizabeth B.
Bensalem, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
A very caring team
Again, our service team manager, Ray Graves, gave us excellent and polite service. We definitely will be returning for future service.
Brian & Liz Bourne
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/15/2019

Thanks for the great review.

 

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

HM
Heidi M.
King Of Prussia, PA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service and people
As always, the service at Conicelli Hyundai is exceptional. Great people working there and they are always friendly. Service is always quick and realizable.
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/13/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

GP
Grace P.
Philadelphia, PA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Car Maintenance and Recall Issue
My visit to Conicelli for maintenance was exceptional. In addition to regular maintenance, there was a recall issue to be repaired. While working on the car, another problem was identified, and the solution involved getting the part that would take 2 days, I was given a loaner vehicle at no cost. The save me a bunch and I was able to still attend appointments I had. My car was ready in 2 days. Very positive experience. The customer service staff is always so very pleasant.
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/13/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

MC
Mary C.
Philadelphia, PA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Don't know what you are looking for here???
People very friendly and efficient.
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/13/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

Verified Customer
Collegeville, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
The people
The people are great
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/13/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

MS
Marlene S.
Media, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
I TRUST THEM BOTH THAT THEY WILL ONLY DO WHAT NEEDS TO BE DONE AND "NOT PAD MY BILL WITH UNNECESSARY WORK
ANYTHING I TELL THEM GETS CHECKED AND REPLACED, IF NECESSARY(WITH MY AUTHORIZATION)

I WAIT FOR MY CAR AND IT'S DONE AS SOON AS IT CAN BE. I KNOW MY CAR IS IN GOOD HANDS!
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/13/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

AW
Angelia W.
Philadelphia, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Customer Sevice
The absolute service that i received while my car has been under their care was great, however i can not say the day for the services provided as i have had to return my car 3 times for the same exact issues and still have trouble
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/13/2019

Sorry we did not fix the car the first trip. I will look into this and have someone get in touch. 

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

PO
Patricia O.
Norristown, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
friendly people and quick service
Always a pleasant experience. I get in and out quickly and the people are friendly and knowledgeable.
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/13/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

AF
Alan F.
Frederica, DE
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Great Service
Staff is always friendly. Customer area is always clean and comfortable. Service is always in a timely fashion.
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/13/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

Verified Customer
Havertown, PA
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
First Service
Excellent place
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/12/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

Verified Customer
Philadelphia, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Review
Excellent service
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/12/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

JD
Janet D.
Eagleville, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Done On Time
I made my appointment via the Hyundai app. I dropped my car off and was emailed/texted me that the Tucson was done before noon the next day and didn't need a Thing. No trying to upsell services or unneeded add-ons. THANK YOU.
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/11/2019

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

Verified Customer
Philadelphia, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Pleasant Staff & Fast Service
Staff was professional and pleasant; service was faster than I anticipated and I appreciate the discounts/coupons.
PATRICK M., Service Manager from Conicelli Hyundai responded on 02/11/2019

Thanks for the great review. 

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com