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A+ Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(564 Reviews)
-60
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-60
Net Promoter Score ®

Business Details

About

We are a family owned business providing custom-tailored comprehensive maintenance programs for your automotive investment. Our ASE Certified Technicians are well trained in all facets of automotive repairs, diagnostics, maintenance and service for all major brands of foreign and domestic cars and trucks. We also perform quality, We are a family owned business providing custom-tailored comprehensive maintenance programs for your automotive investment. Our ASE Certified Technicians are well trained in all facets of automotive repairs, diagnostics, maintenance and service for all major brands of foreign and domestic cars and trucks. We also perform quality, professional repair and maintenance on your hybrid vehicle. ...more

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(843) 767-0001

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (US & Canada)
3824 W Montague Ave Charleston, SC 29418-5945
A+ Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(564 Reviews)

CS
gravatar
Christopher S.
Summerville, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/23/2021
0
STAY AWAY - BAD MANAGMENT
(11:26AM) 2.5 hours and counting for a simple oil change. Arrived around 3 hours ago with appointment and my car is still sitting in the same parking spot. Have been told "I'm next" multiple times. An oil change should take 20 minutes.. stay away from this mess.

UPDATE 1 (12:02PM): About 5 minutes after posting this a supervisor who would not give me their name when I asked approached me in the lobby and asked me to step outside. The supervisor informed me he gets goggle review notifications directly to his phone .. that he "has a family to feed" & "reviews like that could deter someone from coming here" I calmly explained to him I have been sitting here for 3 hours without my car even moving from the parking spot I left it in and I am upset the secretary told me several hours ago my car is "next" while watching several customers come after me and leave before me. I was told they have simple tire services and an oil change takes longer. I then asked "What is the point of an appointment if after waiting 2+ hours I can just get passed up by walk-ins?"

This seemed to anger the supervisor who raised his voice and told me to just "get in my car and leave" I asked for my keys and I was told to wait outside and was called a "punk" The manager was very noticeably shaking at this point and screaming loud enough the employees inside could hear him. This business made me feel threatened and the manager on duty has serious anger management problems. This is definitely not a family friendly establishment, and I wouldn't recommend this place to ANYONE.
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