Thank you Theresa. I will pass your sentiments on to my staff so we can keep up the good work!
I'm very sorry about the breakdown in communication Mike, that was my fault. As the owner I should have been more diligent about getting you the quote. I hope you will give us a chance to show you how great our customer service is in the future.
Thank you Anne. I will make my staff aware of the problem with your radio so that it does not happen in the future.
Thank you for your business Casey!!
I have passed your comments on to my staff Linda. Our job is to make sure that your vehicle is always properly repaired and that you get what you have paid us for. I am working to insure that this situation gets handled and that the proper repairs are made. Expect a call from us soon. Thank you!
Thank you Jamie! We really appreciate your business and I'll speak to my staff about your concern. Thanks again!
Thank you Gloria! I'll look into getting copies of the inspection sheet put together. Thanks for the input!
We really appreciate your business Linda! Thank you so much!
I'm very sorry for any inconvenience that might have been caused Tim, but I'm really happy that we got you taken care of. Thanks Tim!!
Hi Denicia...I'm so sorry for the delay! Sometimes we run into issues with parts etc. and it puts us behind. I really appreciate you choosing my business and I'll work hard to insure that this doesn't happen again! Thank you Denicia!
Hi Brian! Thanks for the feedback & thank you so much for your business!
I'm very sorry this happened Melody. I'm glad we were able to get the repairs made and I'll will address this with my staff to make sure something like this never happens again. Please accept my apology and we hope to see you again.
Thank you Holly! We are lucky to have you!
Thanks for the feedback Billy. Sometimes these repairs are a little more involved than anticipated which affects the price. If you ever have any questions or concerns about the pricing I'll be happy to work with you. I really appreciate you!
I'm very sorry that you are dissatisfied with our pricing Lisa. I am constantly reviewing these things so that we remain competitive. I will take another look and see if there is anything that needs to be changed. Thanks!
Thank you Brian! We look forward to seeing you in the future!
I sincerely apologize for the time delay Tim. I hope we can make it up to you in the future. Thank you for the review and thank you for your business!
Thank you Lee! Look forward to servicing your Acura again!