ReScore Reviews™ (13)

ReScore
Overall Rating 4.4615377/5Overall Rating 4.4615377/5Overall Rating 4.4615377/5Overall Rating 4.4615377/5rating 4.4615377
Original
Overall Rating 2.53846/5Overall Rating 2.53846/5rating 2.53846rating 2.53846rating 2.53846
96% Would Recommend
100% Business Response
Latest Review 2 days ago
Charles F. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I have a Genesis. My contact is primarily with Jacob at Annapolis Hyundai. So his service and positive attitude sets the tone!"
The owner of this Hyundai dealership can be proud of his staff. I like doing business with this dealership and will buy my next car from this dealer.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/23/2017 06:11 AM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/25/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Mary G. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jacob. Service Scheduling Technician"
Jacob is the reason why I return to Annapolis Hyundai. He is always friendly, courteous and helpful.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/22/2017 10:11 AM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/25/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Excellent
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 06:10 PM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/25/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Jason W. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone's friendly "
I've been there numerous times they've always been friendly to me. I'm not the best with cars they always help me figure out what's wrong.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 01:35 PM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/25/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Carol C. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department"
Service team is always quick to respond and keep you informed of status of project.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/21/2017 07:57 AM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/25/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is awesome "
Great place for service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 07:36 PM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/25/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Patrick B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tremendous customer appreciation."
The courteous, accomodating, and professional treatment from Ryan, Amy, and Jacob is first-class.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 11:40 AM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/25/2017

Thanks for the great review? we truly appreciate the kind words.

Ryan Gregory
Service Manager
410-295-1234 x3531
Thomas C. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always treated fairly, pollitely, and efficiently."
While I really like my Hyundai vehicles, I have remained a customer primarily because I have at last found a dealer who treats me well.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 08:14 AM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/18/2017

Thank you for the review, we appreciate all of the kind words!

Ryan Gregory
Service Manager
410-295-1234 x3531
Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall and steering service"
Excllent
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/17/2017 11:56 AM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/18/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
Staff is considerate, work done as promised
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 01:05 PM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/15/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
RONALD M. on 09/15/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the service recall as well as the service I requested was complete in a very well time frame."
I don't believed my friends would travel to Annapolis but if they ask i would.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 01:03 PM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/15/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and easy"
I was told repairs to my car would be extremely expensive at another dealership and hyundai annapolis took care of me!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/15/2017 05:33 AM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/15/2017

Thank you for the review! Glad we were able to take care of your vehicle at a more reasonable price.

Ryan Gregory
Service Manager
410-295-1234 x3531
Chad G. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Love this place !!!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 10:19 AM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/14/2017

Thanks for the great feedback! I will forward this to Amy!

Ryan Gregory
Service Manager
410-295-1234 x3531
Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
The staff is always amazing and friendly!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/13/2017 01:45 PM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/14/2017

Thank you for the great compliment! We look forward to your business in the future!!

Ryan Gregory
Service Manager
410-295-1234 x3531
Tijuana H. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Service"
So far, so good...
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/13/2017 12:41 PM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/13/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
We had a timely appointment made by Amy. We were kept informed every step of the way even though it was warranty work!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 03:52 PM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/13/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Angela G. on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent folks at the service desk!!"
The folks at the service desk always make me feel special because hey, they treat me special! They are always in a good mood!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/11/2017 06:55 PM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/12/2017

We are glad to hear that you had a good experience. Please let us know what we can do in the future to earn a 5 star rating. Anything less then 5 is failing!

Ryan Gregory
Service Manager
410-295-1234 x3531
Verified Customer on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service department"
Fantastic service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/09/2017 08:11 AM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/11/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Verified Customer on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
Friendly staff
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/08/2017 04:38 PM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/09/2017

Thank you for taking the time to rate our service department and for the 5 star review! We look forward to your business in the future!

Ryan Gregory
Service Manager
410-295-1234 x3531
Verified Customer on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great customer service experience
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/08/2017 10:48 AM
Eugene W G., Service Manager at Annapolis Hyundai responded on 09/08/2017

Thank you for the great feedback! We appreciate you taking the time to rate our service.

Ryan Gregory
Service Manager
410-295-1234 x3531
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