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Annapolis Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,857 Reviews)
74

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
72
Total ReScores
4.7
ReScore Average
74
Net Promoter Score ®

Business Details

About

Annapolis Hyundai is your premier Hyundai Dealership for Annapolis, MD, as well as Laurel, College Park, and Baltimore. Call us today to schedule your next visit, or schedule online on our website. We look forwarding to seeing you soon! Annapolis Hyundai is your premier Hyundai Dealership for Annapolis, MD, as well as Laurel, College Park, and Baltimore. Call us today to schedule your next visit, or schedule online on our website. We look forwarding to seeing you soon!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(410) 295-1234

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
935 West Street Annapolis, MD 21401
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,857 Reviews)

JS
gravatar
JOSEPH S.
Sherwood Forest, MD
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/02/2013
verified customerVerified Customer
Category: Service
Oil in the car after service
It is a little hard to return as I live in Northern Kentucky. If you had cared you would have said take it to your dealer and have them bill us.
Not Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/02/2013
Service Type: Maintenance
Category: Service
Messy Car
The service work was great and fitting my rush needs was excellent. However when the car was returned, it had oil tracked throughout the driver and pasaenger side. They tried to clean but left solvent smell as well. Very disappointing, another woman said the same happened to her car as she drove out.
Not Recommended
Rick M. from Annapolis Hyundai responded on 12/02/2013 10:08 AM

Mr. Smith, Thanks for taking the time to review your latest service experience at Annapolis Hyundai. We apologize that your vehicle's issues were not resolved to your satisfaction. As mentioned in our follow up telephone conversation, we encourage you to return so that we can address your concerns to your complete satisfaction. Thanks again for your feedback, both positive and negative, as it is vital to our success. Best wishes, Rick Marders Service Manager

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