ReScore Reviews™ (2)

Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
Latest Review 2 days ago
Review for Autotech
Yolanda D. on 01/30/2012
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Yolanda said the service was good, but they did not find the problem that was causing her vehicle to overheat.
Category: Service
Service Date: 01/11/2012
Review Created: 01/30/2012
This review was collected via phone interview by Customer Research Inc.
The Autotech F. at Autotech responded on 02/01/2012
Yolanda, I have been leaving messages on your phone! You only responded once saying that you have been sick! I am concerned and want you to be happy! I will even replace the radiator that the other shop replaced previously to coming to Autotech at no charge to you! My Tech when't for a ride with you to confirm the vehicle was running cooler, It was but my tech was not satisfied. You did not leave the car! I realize you need this vehicle for daily transportation. I will put you in a rental car and pickup your car at your home if we need to! We need the car to fix it right! Again I am concerned that if you continue to drive this vehicle you may ruin the engine! Please call me! so we can pickup your car and complete your engine running hot problem! I want Customers to be "Completely Satisfied"!