Bonita Valley Auto Care


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

684 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 2 days ago
CRISTINA R. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Excellent service! Thank you!!!!
Vehicle: Volvo XC70
Service Date: 03/14/2017
Review Created: 04/27/2017 03:21 PM
JAMES N. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2003 Hyundai Elantra"
Great people, very capable mechanics...
Vehicle: Hyundai Elantra
Service Date: 04/22/2017
Review Created: 04/26/2017 06:34 PM
DONNA U. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everyone is professional and are very helpful."
My car has been very well taken care of.
Vehicle: Chevrolet Impala
Service Date: 04/18/2017
Review Created: 04/24/2017 07:20 AM
Michael W. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said this business did good maintenance work on all of his vehicles. He also mentioned they had great and friendly staff.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 03/31/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Lisa B. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisa said she was very satisfied with the service.
Vehicle: Ford Focus
Category: Service
Service Date: 04/13/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Ryan E. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said they were quick and honest.
Vehicle: Honda Accord
Category: Service
Service Date: 04/11/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Daniel C. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Daniel said he was happy with the service this business provided.
Vehicle: Lexus IS 250
Category: Service
Service Date: 04/07/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL C. on 04/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always knowledgeable "
Can count on staff to remind me of what factory recommends.
Vehicle: Toyota Corolla
Service Date: 04/11/2017
Review Created: 04/16/2017 06:50 PM
PATRICIA I. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"efficiency and attention to details"
can make appt.........bring in vehicle.................is done when said it would be................repaired to perfection
Vehicle: Honda Civic
Service Date: 04/07/2017
Review Created: 04/15/2017 12:12 PM
Linda W. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linda said this business sticks to the quoted price and they are usually finished on time. Ronnie and all the staff members are very good. It was a great experience.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/07/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
JUNIOR C. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty "
Honest business and staff. It's great to know strong business ethics are still there within this industry.
Vehicle: Audi A4
Service Date: 04/07/2017
Review Created: 04/14/2017 09:27 PM
ROBERT B. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome work"
Always a great feeling knowing your car is in good hands with the guys at Bonita Valley Auto Care
Vehicle: Chrysler Town & Country
Service Date: 04/06/2017
Review Created: 04/13/2017 09:34 PM
James C. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said this business was responsive and they got his vehicle serviced the same day.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 04/03/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Martin D. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Martin said this business was really good and timely.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/04/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
SIMON M. ReScore Review on 04/14/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Told Andy whats happening with the brake and he told me to bring it in. Few hours later, problem solved. Thanks Andy
Vehicle: Chrysler 300
Service Date: 03/03/2017
Review Created: 04/08/2017 12:02 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not satisfied"
Break is squeaking really bad. It was just replaced not too long ago. I don't understand
Vehicle: Chrysler 300
Service Date: 03/03/2017
Review Created: 04/08/2017 12:02 AM
Bill B. at Bonita Valley Auto Care responded on 04/14/2017

Hi Simon,
I was checking in to make sure Andy took care of all your vehicles needs.  Our mission is to provide comfort in the minds of our customers with quality auto care.
Thanks for your trust,

Bill Ballard III

SIMON M. ReScore Review on 04/14/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car issues fixed"
Andy from the shop made sure the issues were fixed and explained properly. This is still my go to autoshop for my cars. Thanks Andy
Vehicle: Toyota 4Runner
Service Date: 03/10/2017
Review Created: 04/07/2017 11:58 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not satisfied"
Smoke started coming out from the hood of the car as soon as after in picked it up from this shop. I only live 2 miles away
Vehicle: Toyota 4Runner
Service Date: 03/10/2017
Review Created: 04/07/2017 11:58 PM
Bill B. at Bonita Valley Auto Care responded on 04/14/2017

Hi Simon,
I was just making sure that Andy took care of your issue and hope that you are now satisfied.
Thanks for your trust,

Bill Ballard III

Elizabeth C. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elizabeth said this business was professional and the service was done in a timely manner. She also mentioned they were informative and thoughtful. Everything went well.
Vehicle: Volvo XC90
Category: Service
Service Date: 03/31/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Prince D. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Prince said this business did very well. The staff were very friendly, kind, charming, smiling and accommodating. They have a very good approach.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 04/03/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
JAMES H. on 04/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
Ronnie and the crew did an excellent job fixing my truck. I'm back on the road in record time.
Vehicle: Ford
Service Date: 04/01/2017
Review Created: 04/05/2017 11:36 AM
THELMA F. on 04/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast work."
Same day service and very courteous.
Vehicle: Honda Accord
Service Date: 03/28/2017
Review Created: 04/02/2017 02:54 PM
Displaying Review 1 - 20 of 684 in total