ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 10 hours ago
MIRIAM A. on 07/27/2017
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"5"
Friendly dependable
Vehicle: BMW 5 Series
Service Date: 07/25/2017
Review Created: 07/27/2017 07:40 AM
Chuck W. on 07/25/2017
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Chuck said he would recommend this business to others.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
ALLEN B. on 07/19/2017
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"Very professional and helpful !!!"
Was very happy with the service we received as well as the price!!! MUCH BETTER THAN THE DEALERSHIP where we felt like we were being ripped off!
Vehicle: Mercedes-Benz SLK350
Service Date: 07/13/2017
Review Created: 07/19/2017 08:33 AM
R.A. B. at Brown Motor Works responded on 07/19/2017

Thank you for the kind words and taking time to take the survey

David M. on 07/19/2017
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David said they let him approve the work to be done over the telephone and that was very nice. He was able to go to the business on Monday and pay for the repairs that were done.
Vehicle: BMW 750i
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Monika E. on 07/19/2017
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Monika said she appreciates the professionalism at the business. They like to work with her and share the details of their service. They keep her informed throughout the process.
Vehicle: BMW 5 Series
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
KENNA M. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional staff, great service, honest."
Very knowledgeable staff gives me confidence the job will be done correctly and at a fair price.
Vehicle: Mercedes-Benz ML500
Service Date: 06/19/2017
Review Created: 07/15/2017 07:56 PM
MARY JO H. on 07/15/2017
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"The absolute BEST!"
I don't trust anyone or anywhere else..in fact, I drive from out of state and bring my car to Brown! Thorough, thoughtful, kind and not over-priced. They keep me safe.
Vehicle: Toyota 4Runner
Service Date: 07/14/2017
Review Created: 07/15/2017 04:45 AM
Heather S. on 07/15/2017
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Heather said this business was prompt, they provided good communication and did everything that needed to be done.
Vehicle: BMW X3
Category: Service
Service Date: 06/30/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
JESSICA D. on 07/13/2017
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"Awesome people, they know what they are doing "
The people here know what they are doing, and they are above and beyond any other place I've been to!
Vehicle: Mercedes-Benz E500
Service Date: 07/12/2017
Review Created: 07/13/2017 09:02 AM
R.A. B. at Brown Motor Works responded on 07/13/2017

Thank you for taking tim to take the survey and hope yo make it home safe

Freddie S. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Freddie said this business was the best.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 07/07/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Chris G. on 07/12/2017
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Chris said the business does a good job for him and they accommodate his schedule.
Vehicle: BMW 3 Series
Category: Service
Service Date: 07/05/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
John G D. on 07/11/2017
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John said he appreciated their outstanding work and the quality of service.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
DON S. on 07/09/2017
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"Service"
Great service
Vehicle: MINI Cooper
Service Date: 07/07/2017
Review Created: 07/09/2017 07:04 AM
LISA G. on 07/06/2017
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"Friendly reliable and fast service "
I was recommended to BMW. They did a great job and will be going to them for any future work.
Vehicle: Volvo XC90
Service Date: 07/05/2017
Review Created: 07/06/2017 06:10 AM
JACK P. on 07/01/2017
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"Great service. Prompt Friendly"
All staff is friendly and efficient. Dependable.
Vehicle: BMW 328i
Service Date: 06/29/2017
Review Created: 07/01/2017 09:47 AM
JOE J. on 06/30/2017
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"They always provide professional service."
When we take our car to Brown Motor Works they always provide professional service. They never start the job without calling us first to inform us of the work that needs to be performed and the estimated cost. I am always satisfied with the work that has been completed. The integrity of BMW is rare today!
Vehicle: Mercedes-Benz S550
Service Date: 06/29/2017
Review Created: 06/30/2017 02:21 PM
NELLIE S. on 06/30/2017
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"Consistent professional work with always a great smile!"
Brown Motor Works takes care of their customer without hesitation. They are consistently courteous, friendly and competent. My BMW is an older model but one would never know it because it has been well maintained by Brown Motor Works. I never had any auto issues except its normal wear and tear and I give all the credit to Brown Motor.All the employees at Browns go over and beyond to keep their customer satisfied with their work and professionalism. I have and will continue to recommend friends and family to Brown Motor Works!
Vehicle: BMW 328xi
Service Date: 05/10/2017
Review Created: 06/30/2017 11:18 AM
LARRY D. on 06/27/2017
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"Availability"
I was taken in with just a call.Handled in a timely manner and on my way.Clean facility.
Vehicle: Mercedes-Benz S430
Service Date: 06/20/2017
Review Created: 06/27/2017 12:10 PM
INGE L. on 06/27/2017
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"Excellent as always"
I have been taken care of, coddled, consoled, and just plain so well treated by all you guys for over fifteen years. Please don't change because you are all so wonderful and I want you to know how very much I appreciate each and every one of you. Inge
Vehicle: Audi A4
Service Date: 06/26/2017
Review Created: 06/27/2017 03:25 AM
R.A. B. at Brown Motor Works responded on 06/27/2017

Thank you very much for the kind words and for takin gtime to tak ethe survey.We will try not to change and hope to take care of everything you need for a long time to come

Ernest E. on 06/27/2017
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Ernest said he was satisfied with the service from this business.
Vehicle: BMW 525i
Category: Service
Service Date: 06/26/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 569 in total