ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 17 hours ago
MARY H. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is kind."
They take good care of your car and the people.i trust them with my 🚗
Vehicle: Mercedes-Benz E350
Service Date: 09/19/2017
Review Created: 09/19/2017 08:14 PM
Ken P. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ken said the communication was good. The staff did a good job.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/14/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Scott R. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Scott said he would recommend the business for service.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/25/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
JIM F. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Helpful"
I've always gotten excellent service at Brown's, regardless of the vehicle. It was time for my battered pick-up to get help, and it got what it needed. The problems were addressed, the recommendations were followed, and the result was very good. The team at Brown's is easy to work with, and very helpful.
Vehicle: Mitsubishi Pickup
Service Date: 09/13/2017
Review Created: 09/14/2017 10:40 AM
Bill B. on 09/12/2017
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Bill said the staff provided great service at a great price.
Vehicle: Lexus IS 300
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Robert H. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said his overall experience was wonderful.
Vehicle: MINI Cooper Countryman
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
MARY JO H. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best guys, the best service, the best knowledge!"
The absolute best in town! Don't go anywhere else!
Vehicle: Lexus ES 350
Service Date: 09/07/2017
Review Created: 09/08/2017 02:39 AM
Victoria G. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Victoria said everything was perfect. The work was excellent quality.
Vehicle: Mercedes-Benz E-Class
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
KEITH B. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great deal!"
I am so glad that they provide financing!!!! I f not, I wouldn't have been able to get the repair done. Great!
Vehicle: BMW 745Li
Service Date: 08/11/2017
Review Created: 09/03/2017 09:17 AM
JEN T. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome and trustworthy"
I wasn't sure if they'd be able to fit me in since I didn't call before hand but they did. I regular maintenance done and it didn't take very long. I had gone there once before to have them check out my brakes so when I went in this time, they checked them again and kept me updated on them. Is difficult to find a mechanic that is trustworthy anymore.I plan to bring my car here from now on.
Vehicle: Nissan Altima
Service Date: 08/24/2017
Review Created: 08/25/2017 07:24 AM
WILLIE P. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
the professionalism that is presented by these guys are always there. You are always advised as to something that needs to be repaired versus what you think is wrong. prices are not bad and if I am busy and can't get something taken care of it is some place I could send my wife without having to worry about if she is being taken advantage of because she is a woman.
Vehicle: Mercedes-Benz S550
Service Date: 08/21/2017
Review Created: 08/22/2017 05:37 AM
NOELLE B. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Integrity. I can always trust them. "
I am thankful to have a place to take my car where I know that they are honest. I knew I had some sort of leak in one tire and feared it was the rim which would have been very expensive. They could've taken advantage if this but found an issue with the tire and repaired it at no charge.
Vehicle: BMW Z4
Service Date: 08/15/2017
Review Created: 08/17/2017 05:38 AM
John D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said he appreciates the good job the business does. The employees look out for him.
Vehicle: Mercedes-Benz 280E
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
JACKIE H. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Good fast service and very professionally!!
Vehicle: Mercedes-Benz C320
Service Date: 08/11/2017
Review Created: 08/14/2017 05:31 AM
LABRENA F. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Services were friendly and Leroy took the time to explain what was going on with my car. Will be back for my next service.
Vehicle: Volvo XC60
Service Date: 08/11/2017
Review Created: 08/12/2017 04:26 AM
LINCOLN B. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There proactive in offering preventative engine work"
Clean friendly environment
Vehicle: Mercedes-Benz C-Class
Service Date: 08/11/2017
Review Created: 08/11/2017 09:42 PM
ZANDRA M. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honda CR-V"
Very professional all the staff at Brown Motor Works were great.
Vehicle: Honda CR-V
Service Date: 08/09/2017
Review Created: 08/10/2017 07:00 AM
R.A. B. at Brown Motor Works responded on 08/10/2017

Thank you for taking time to take the survey and for the kind words.

MALCOLM W. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional environment "
It's always a good experience working with this group.
Vehicle: BMW 3 Series
Service Date: 08/09/2017
Review Created: 08/10/2017 03:43 AM
BILL S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"visit for my sl550"
Great job as usual. RA is the best. thanks guys.
Vehicle: Mercedes-Benz SL-Class
Service Date: 08/08/2017
Review Created: 08/09/2017 06:50 AM
Matt H. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said he has be going to this business for 25 years and he considers them family. They are responsive and there are no surprises.
Vehicle: Honda Accord
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 595 in total