97% Would Recommend
Latest Review 3 days ago
Alfred C. on 04/25/2017
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Alfred said he didn't understand all the charges.
Vehicle: Infiniti FX35
Category: Service
Service Date: 03/24/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
KIMASHA D. on 04/21/2017
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"I love Browns Motor Works!"
Everyone was very nice, professional, knowledgeable, and trustworthy. These are things you look for when having a service performed. I am very pleased with the work performed. I will definitely continue to do business with them!
Vehicle: Volkswagen CC
Service Date: 04/21/2017
Review Created: 04/21/2017 09:05 PM
DAVID S. on 04/21/2017
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"Pleasure doing business with"
I have used BMW on several occasions in the past. They are friendly, trustworthy, and do what they are supposed to do. Other providers (National Chains) are always suggesting other repairs as well. They charged what they said they would charge. Just good people.
Vehicle: Lexus SC 430
Service Date: 04/20/2017
Review Created: 04/21/2017 10:15 AM
LINCOLN B. on 04/21/2017
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"2007 Mercedes "
The work is good and efficient and they offer preventative suggestions for your car. Very pleased
Vehicle: Mercedes-Benz C230
Service Date: 04/20/2017
Review Created: 04/21/2017 06:19 AM
Mari S. on 04/21/2017
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Mari said they did a good job.
Vehicle: MINI Cooper
Category: Service
Service Date: 04/04/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth S. on 04/21/2017
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Elizabeth said this facility is top notch and she never has any problems. They always answer and are very helpful. She recommends them to everyone.
Vehicle: BMW 645Ci
Category: Service
Service Date: 03/28/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
AUDREY L. on 04/19/2017
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"They were very professional and helped me tremendously. I thought the problems my car was having was going to be an out of pocket expense, but they diagnosed my caar and determined the problems came from a previous accident i WAS INVOLVED IN."
EXCELLENT
Vehicle: BMW 535i
Service Date: 04/13/2017
Review Created: 04/19/2017 05:52 AM
STANLEY H. on 04/19/2017
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"Brown Motor Works "
Excellent service and customer service. Quick and reliable support.
Vehicle: BMW X3
Service Date: 04/18/2017
Review Created: 04/19/2017 02:25 AM
OLIVIA I. on 04/18/2017
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"Awesome"
They explain what they have done and they do not try and sell me on anything else unless it is needed. Very friendly group!
Vehicle: Mercedes-Benz CLK350
Service Date: 04/12/2017
Review Created: 04/18/2017 06:55 AM
MICHAEL B. on 04/16/2017
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"the staff"
best prices in town
Vehicle: Mercedes-Benz SL550
Service Date: 04/12/2017
Review Created: 04/16/2017 07:18 AM
ANDREW P. on 04/08/2017
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"Transmission repairs"
Was recommended to me by the BMW shop in Charleston I normally use, but was in Columbia at the time. Great customer experience, everything was done in great time and they even hounded their parts supplier to get the prices down for me as I am a student and repairs are expensive. Always pick up my car freshly washed as well which shows how dedicated they are to provide a fantastic experience and ensures customers always return. Whenever I'm in Columbia they're the only people I go to now.
Vehicle: BMW 325i
Service Date: 04/07/2017
Review Created: 04/08/2017 12:08 AM
Deborah F. on 04/08/2017
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Deborah said this business was good.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 04/07/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Nancy B. on 04/07/2017
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Nancy said they did everything she requested. The business did a wonderful job. Her vehicle was ready on time.
Vehicle: Cadillac SRX
Category: Service
Service Date: 04/06/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
MARY JO H. on 04/06/2017
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"The.Best.In.Town"
Love my guys! I drive from South Florida to have my work done.
Vehicle: Lexus ES 350
Service Date: 04/05/2017
Review Created: 04/06/2017 07:25 AM
BRUCE B. on 04/06/2017
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"Reliable , timely service, "
I appreciate the professional support of the full team at Brown Motor Works, They do great work and are helpful in scheduling to accommodate the customer
Vehicle: BMW 330Ci
Service Date: 04/05/2017
Review Created: 04/06/2017 05:35 AM
Nathaniel G. on 04/05/2017
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Nathaniel said the service provided by this business was good.
Vehicle: BMW 328i
Category: Service
Service Date: 03/31/2017
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
STACEY R. on 04/03/2017
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"Customer Review"
Brown Motor Works is efficient, courteous, and professional. There is no coercion, misconceptions, or confusion regarding repairs and service. I was in and out in about 2 hours for a B service. Thanks Brown.
Vehicle: Mercedes-Benz C240
Service Date: 03/31/2017
Review Created: 04/03/2017 10:09 AM
Charles G. on 03/27/2017
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Charles said he has dealt with this business before and they took care of him. The owner is a super guy who has a superb attitude and he will continue to use them.
Vehicle: BMW 525i
Category: Service
Service Date: 03/22/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Kathy C. on 03/22/2017
Recommended badge inactive Recommended
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Spoke with John. He said the prices were high at the business. They should not take advantage of women. It was ridiculous.
Vehicle: MINI Cooper
Category: Service
Service Date: 03/21/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
R.A. B. at Brown Motor Works responded on 03/24/2017

Sorry you feel that way but I'm a little confused by your comments. All service and prices were discussed with your wife prior to any repairs being done. We all have Mothers,wives and daughters here. I can assure you are prices are the sameĀ  for everyone.

Larry H. on 03/21/2017
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Spoke with Felicia. She said this business has great customer service. Leroy always gives her great service.
Vehicle: Volvo S60
Category: Service
Service Date: 03/20/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
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