ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 4 days ago
NOELLE B. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Integrity. I can always trust them. "
I am thankful to have a place to take my car where I know that they are honest. I knew I had some sort of leak in one tire and feared it was the rim which would have been very expensive. They could've taken advantage if this but found an issue with the tire and repaired it at no charge.
Vehicle: BMW Z4
Service Date: 08/15/2017
Review Created: 08/17/2017 05:38 AM
JACKIE H. on 08/14/2017
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"Service"
Good fast service and very professionally!!
Vehicle: Mercedes-Benz C320
Service Date: 08/11/2017
Review Created: 08/14/2017 05:31 AM
LABRENA F. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Services were friendly and Leroy took the time to explain what was going on with my car. Will be back for my next service.
Vehicle: Volvo XC60
Service Date: 08/11/2017
Review Created: 08/12/2017 04:26 AM
LINCOLN B. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There proactive in offering preventative engine work"
Clean friendly environment
Vehicle: Mercedes-Benz C-Class
Service Date: 08/11/2017
Review Created: 08/11/2017 09:42 PM
ZANDRA M. on 08/10/2017
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"Honda CR-V"
Very professional all the staff at Brown Motor Works were great.
Vehicle: Honda CR-V
Service Date: 08/09/2017
Review Created: 08/10/2017 07:00 AM
R.A. B. at Brown Motor Works responded on 08/10/2017

Thank you for taking time to take the survey and for the kind words.

MALCOLM W. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional environment "
It's always a good experience working with this group.
Vehicle: BMW 3 Series
Service Date: 08/09/2017
Review Created: 08/10/2017 03:43 AM
BILL S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"visit for my sl550"
Great job as usual. RA is the best. thanks guys.
Vehicle: Mercedes-Benz SL-Class
Service Date: 08/08/2017
Review Created: 08/09/2017 06:50 AM
WAYLAND H. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good work, fair price"
Had oil change and headlight bulb change. They adjusted labor cost to make me happy. That sort of thing will keep me coming back.
Vehicle: Volkswagen Touareg
Service Date: 08/02/2017
Review Created: 08/04/2017 09:35 AM
Jacquetta L. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jacquetta said this business did a good job and he attended to her needs.
Vehicle: BMW X3
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
SHIRLEY J. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The folks who work here especially Leroy"
Excellent service!
Vehicle: Mercedes-Benz C-Class
Service Date: 07/27/2017
Review Created: 08/01/2017 07:01 AM
LARRY D. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Availability"
I was totally satisfied with the service I received.Especially impressed with the drop off/pickup available.
Vehicle: Mercedes-Benz S430
Service Date: 07/27/2017
Review Created: 07/28/2017 07:36 PM
MATT C. on 07/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fuel Problem"
Brown Motor Works fixed a fuel issue I had with my e90 325i for a reasonable price.
Thanks
Vehicle: BMW 3 Series
Service Date: 07/27/2017
Review Created: 07/27/2017 08:38 PM
MIRIAM A. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5"
Friendly dependable
Vehicle: BMW 5 Series
Service Date: 07/25/2017
Review Created: 07/27/2017 07:40 AM
Chuck W. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chuck said he would recommend this business to others.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
ALLEN B. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional and helpful !!!"
Was very happy with the service we received as well as the price!!! MUCH BETTER THAN THE DEALERSHIP where we felt like we were being ripped off!
Vehicle: Mercedes-Benz SLK350
Service Date: 07/13/2017
Review Created: 07/19/2017 08:33 AM
R.A. B. at Brown Motor Works responded on 07/19/2017

Thank you for the kind words and taking time to take the survey

David M. on 07/19/2017
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David said they let him approve the work to be done over the telephone and that was very nice. He was able to go to the business on Monday and pay for the repairs that were done.
Vehicle: BMW 750i
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Monika E. on 07/19/2017
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Monika said she appreciates the professionalism at the business. They like to work with her and share the details of their service. They keep her informed throughout the process.
Vehicle: BMW 5 Series
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
KENNA M. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional staff, great service, honest."
Very knowledgeable staff gives me confidence the job will be done correctly and at a fair price.
Vehicle: Mercedes-Benz ML500
Service Date: 06/19/2017
Review Created: 07/15/2017 07:56 PM
MARY JO H. on 07/15/2017
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"The absolute BEST!"
I don't trust anyone or anywhere else..in fact, I drive from out of state and bring my car to Brown! Thorough, thoughtful, kind and not over-priced. They keep me safe.
Vehicle: Toyota 4Runner
Service Date: 07/14/2017
Review Created: 07/15/2017 04:45 AM
Heather S. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Heather said this business was prompt, they provided good communication and did everything that needed to be done.
Vehicle: BMW X3
Category: Service
Service Date: 06/30/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 581 in total