ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 days ago
ALLEN B. on 07/19/2017
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"Very professional and helpful !!!"
Was very happy with the service we received as well as the price!!! MUCH BETTER THAN THE DEALERSHIP where we felt like we were being ripped off!
Vehicle: Mercedes-Benz SLK350
Service Date: 07/13/2017
Review Created: 07/19/2017 08:33 AM
R.A. B. at Brown Motor Works responded on 07/19/2017

Thank you for the kind words and taking time to take the survey

KENNA M. on 07/15/2017
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"Professional staff, great service, honest."
Very knowledgeable staff gives me confidence the job will be done correctly and at a fair price.
Vehicle: Mercedes-Benz ML500
Service Date: 06/19/2017
Review Created: 07/15/2017 07:56 PM
MARY JO H. on 07/15/2017
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"The absolute BEST!"
I don't trust anyone or anywhere else..in fact, I drive from out of state and bring my car to Brown! Thorough, thoughtful, kind and not over-priced. They keep me safe.
Vehicle: Toyota 4Runner
Service Date: 07/14/2017
Review Created: 07/15/2017 04:45 AM
JESSICA D. on 07/13/2017
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"Awesome people, they know what they are doing "
The people here know what they are doing, and they are above and beyond any other place I've been to!
Vehicle: Mercedes-Benz E500
Service Date: 07/12/2017
Review Created: 07/13/2017 09:02 AM
R.A. B. at Brown Motor Works responded on 07/13/2017

Thank you for taking tim to take the survey and hope yo make it home safe

John G D. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said he appreciated their outstanding work and the quality of service.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
DON S. on 07/09/2017
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"Service"
Great service
Vehicle: MINI Cooper
Service Date: 07/07/2017
Review Created: 07/09/2017 07:04 AM
LISA G. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly reliable and fast service "
I was recommended to BMW. They did a great job and will be going to them for any future work.
Vehicle: Volvo XC90
Service Date: 07/05/2017
Review Created: 07/06/2017 06:10 AM
JACK P. on 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. Prompt Friendly"
All staff is friendly and efficient. Dependable.
Vehicle: BMW 328i
Service Date: 06/29/2017
Review Created: 07/01/2017 09:47 AM
JOE J. on 06/30/2017
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"They always provide professional service."
When we take our car to Brown Motor Works they always provide professional service. They never start the job without calling us first to inform us of the work that needs to be performed and the estimated cost. I am always satisfied with the work that has been completed. The integrity of BMW is rare today!
Vehicle: Mercedes-Benz S550
Service Date: 06/29/2017
Review Created: 06/30/2017 02:21 PM
NELLIE S. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent professional work with always a great smile!"
Brown Motor Works takes care of their customer without hesitation. They are consistently courteous, friendly and competent. My BMW is an older model but one would never know it because it has been well maintained by Brown Motor Works. I never had any auto issues except its normal wear and tear and I give all the credit to Brown Motor.All the employees at Browns go over and beyond to keep their customer satisfied with their work and professionalism. I have and will continue to recommend friends and family to Brown Motor Works!
Vehicle: BMW 328xi
Service Date: 05/10/2017
Review Created: 06/30/2017 11:18 AM
LARRY D. on 06/27/2017
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"Availability"
I was taken in with just a call.Handled in a timely manner and on my way.Clean facility.
Vehicle: Mercedes-Benz S430
Service Date: 06/20/2017
Review Created: 06/27/2017 12:10 PM
INGE L. on 06/27/2017
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"Excellent as always"
I have been taken care of, coddled, consoled, and just plain so well treated by all you guys for over fifteen years. Please don't change because you are all so wonderful and I want you to know how very much I appreciate each and every one of you. Inge
Vehicle: Audi A4
Service Date: 06/26/2017
Review Created: 06/27/2017 03:25 AM
R.A. B. at Brown Motor Works responded on 06/27/2017

Thank you very much for the kind words and for takin gtime to tak ethe survey.We will try not to change and hope to take care of everything you need for a long time to come

Ernest E. on 06/27/2017
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Ernest said he was satisfied with the service from this business.
Vehicle: BMW 525i
Category: Service
Service Date: 06/26/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Troy B. on 06/26/2017
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Troy said they did what he needed in a timely manner and for a good price.
Vehicle: BMW X5
Category: Service
Service Date: 06/23/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
ZENAIDA B. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional service"
Thank, guys... My E550 is fun to drive again...
Vehicle: Mercedes-Benz E550
Service Date: 06/21/2017
Review Created: 06/22/2017 05:55 PM
ALFRED C. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great experience"
Dependable and quality work.
Vehicle: Infiniti FX35
Service Date: 06/20/2017
Review Created: 06/21/2017 02:52 AM
Karen G. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Karen said the staff was prompt and courteous. They fixed her vehicle and they waited for her instead of closing when she was late to pick the vehicle up.
Vehicle: Lexus RX 350
Category: Service
Service Date: 06/16/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Frank K. on 06/21/2017
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Frank said his overall experience was very good.
Vehicle: Mercedes-Benz E550
Category: Service
Service Date: 06/15/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Azia W. on 06/20/2017
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Azia said they did a good job and they were quick.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Yetta B. on 06/16/2017
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Yetta said the business went the extra mile for her.
Vehicle: MINI Cooper
Category: Service
Service Date: 05/24/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 562 in total