business image

C & S Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,274 Reviews)
98

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

Categories
Contact
(931) 552-2575
Closing in 35 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1771 Wilma Rudolph Blvd Clarksville, TN 37043-3109
C & S Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,274 Reviews)

JD
gravatar
Jordan D.
Clarksville, TN
GMC Sierra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2014
verified customerVerified Customer
Customer Support & Quick Turnaround
Not one automotive repair shop in Clarksville could top the customer support and care that C&S Auto Repair provides. I have an old truck--a 1999 GMC Sierra--that I bought off a local farmer. It had some legacy and new issues that were getting worse with time. I worked with AutoZone to pull the error codes from the computer and it looked like a worst-case scenario. I called four other repair shops and asked them to talk me through the codes and see if they could fix the potential issues. No one would entertain the issues over the phone saying they "didn't trust the AutoZone codes and needed to pull their own". That is reasonable, but all I was asking is for someone to simply entertain the potential issues. C & S Auto Repair took the time to talk me through all the potential issues over the phone--even if they might have been the wrong codes, they wanted to insure they had an informed customer. During the repair timeframe my wife and I had to be out of town and were not able to get to our phones to answer questions about the truck. So, I entrusted C&S to take care of the repairs without getting approval from. Sure, they could have ripped me off and added miscellaneous repairs to jack up the bill, but they didn't. They told me that their 35 year reputation was worth more to them then to ruin it on a truck--they were going to keep their integrity. And they did. They fixed the 15 year old truck for half the estimated cost, and in a third of the anticipated time. But, the customer service did not stop there. I went in to pick up the truck and pay the bill. Though they were busy and the phones ringing every other minute, they took the time to talk me through every repair, the cost of each repair, and the reason each repair was necessary.

C&S is hands down they best auto repair shop I have worked with.
Recommended
Service Coupons and Posts
Thanks for the kind words, Brittany! ? We appreciate your loyalty and are proud to provide transparency and quality service. #CSAutoRepair #Clarksville
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Thanks William! ? We're so glad you had a great experience with us. We always strive to provide quality service and a comfortable waiting area. #CSAutoRepair #Clarksville
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Thanks for the great review, Kim! We're glad we could get your car back on the road quickly. #CSAutoRepair #Clarksville ?⭐️⭐️⭐️⭐️⭐️
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Thanks for the awesome review, Estelle! We're so glad you trust us with your vehicle. Doyle and Earl appreciate your kind words. ? #Clarksville #CSAutoRepair #Trustworthy #Reliable #CustomerService
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???Their service was excellent! They took the time to explain everything to me and made sure I understood what was going on. Highly recommend them if you're in #Clarksville! #topnotchservice #professionalism #experience #efficiency
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Thanks for the great review, Erin! ?We're so glad you had a great experience with us at C & S Auto Repair. We look forward to seeing you again soon! #CustomerService #AutoRepair #Clarksville
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