Review for Castro Valley Union 76
Roberta B. on 06/19/2014
Roberta said she took her vehicle in for the check engine light, which she told them could be the oxygen sensor and requested that they check her brakes. They charged her $99 for the diagnostic that revealed it was the oxygen sensor. They did not check the brakes until late in the evening and discovered that they needed to be done, so they told her to bring the vehicle back. She needed her vehicle and she will probably not bring the vehicle back for the brake service unless they make it right. For these reasons, she would not recommend this business for service but did mention that she was satisfied with them until this service visit. Lastly, she mentioned that it was very nice that someone comes in at 7:00 am to give the customer a ride.
Vehicle: Toyota Land Cruiser
Service Date: 06/10/2014
Review Created: 06/19/2014
This review was collected via phone interview by Customer Research Inc.