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Foothills Toyota

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(33 Reviews)
-33
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Score Details

5 stars
75%
4 stars
6%
3 stars
<1%
2 stars
6%
1 star
12%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-33
Net Promoter Score ®

Business Details

About

Foothills Toyota has many years of experience with a committed and strong sales staff. We understand that before and after the sale, our customers are our number one priority. Foothills Toyota has many years of experience with a committed and strong sales staff. We understand that before and after the sale, our customers are our number one priority.

Categories
New Car Dealer, Toyota Dealer, Used Car Dealer
Contact
(800) 228-1207
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1881 Bouslog Rd Burlington, WA 98233
Get Directions

Score Details

5 stars
90%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
9%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-33
Net Promoter Score ®

Business Details

About

Foothills Toyota has many years of experience with a committed and strong sales staff. We understand that before and after the sale, our customers are our number one priority. Foothills Toyota has many years of experience with a committed and strong sales staff. We understand that before and after the sale, our customers are our number one priority.

Categories
New Car Dealer, Toyota Dealer, Used Car Dealer
Contact
(800) 228-1207
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1881 Bouslog Rd Burlington, WA 98233
Get Directions

Score Details

5 stars
40%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
60%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-33
Net Promoter Score ®

Business Details

About

Foothills Toyota has many years of experience with a committed and strong sales staff. We understand that before and after the sale, our customers are our number one priority. Foothills Toyota has many years of experience with a committed and strong sales staff. We understand that before and after the sale, our customers are our number one priority.

Categories
New Car Dealer, Toyota Dealer, Used Car Dealer
Contact
(800) 228-1207
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1881 Bouslog Rd Burlington, WA 98233
Get Directions
All Departments' Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(33 Reviews)
Write a Review
Recent Reviews
DO
gravatar
DAVID O.
Bothell, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/02/2023
0
Category: Service
They tried to rip me off!!
Be careful with these guys, get a second opinion on your service quote. I dropped off my Rav4 with an electrical issue and experienced a week of complete run around, lies and deception. At first they told me all of the problems with the vehicle were due to a collision resulting in a broken ground wire or a connection being damaged in the collision. This set me up for a long drawn out investigation of the situation and would cost thousands. At first I believed them, coming from a ligit Toyota store they must be right, Right? Wrong, I stopped the work so I could take the car to get a second opinion. There was no collision history. Turns out they were lying about it to get me to authorize a long drawn out investigation of the problem. Because I already paid them $200 to diagnose the problem that they didn’t fix, I brought the car back to them and explained again that there was no collision. There was still an issue and must be something else. I requested that they look again. I waited 4 days before Jon called me back to inform me that the car is done. He also let me know that the bill was $525 more than the $200 I had already paid up front. He explained to me all of the hours it took to find the problem. I'm not new to this, I had already pulled the trouble codes from the car before I brought it to them. The first step in trouble shooting this type of code is to check the fuzes. I had already caught them in the lie about the collision. So when they tried to over exaggerate the situation again so they could over charge me, I knew they were trying to rip me off. It turns out the mechanic was billing me for 3 hours of labor before doing the initial first step of diagnosis. Foot Hills Toyota was obviously milking the bill to make more money off of me. Bottom line, my car only needed a new fuse that should have taken no more than half an hour to do. That new fuse took me two trips to the dealership, much agony and an attempt to charge me $725 for a fuze.
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