business image

Full Circle Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(847 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

Our number one priority is making your vehicle reliable, safe and road worthy. Our number one priority is making your vehicle reliable, safe and road worthy.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(618) 624-2272

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
510 S Lincoln Ave O'Fallon, IL 62269-2660
Full Circle Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(847 Reviews)

DC
Dave C.
O'Fallon, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2017
verified customer Verified Customer
Category: Service
Dave said he was in a crisis when he came to this business. He had work done at another facility where they had installed a wrong size fan belt resulting in damage to his vehicle after it fell off. He came here and initially talked with Roy who was very kind, and he made arrangements for him to pick up another vehicle. They were prompt and they worked with him on the price. Mike was also kind and they did extremely well. He received a follow up call from them just checking how everything was and they asked if he needed anything. He appreciates that. He will definitely go back and he plans to bring in his wife's vehicle. This is going to be where he gets his regular maintenance from now on. He would highly recommend them for service.
Recommended
Carlos P., owner from Full Circle Auto Service responded on 04/20/2017 09:23 AM

Good Morning Dave, 
Thank you for taking the time to respond to our customer survey.  I personally monitor all the customer feedback and I am happy to hear that the customer service was great.  I am blessed with having a great crew that value every customer.  Thank you for your "highly recommend" endorsement.  

Carlos Perez
owner
618-624-2272/cell 618-310-5793
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.