ReScore Reviews™ (2)
99% Would Recommend
Latest Review 8 days ago
Review for Gustafson Brothers Service Center
Jennifer O. on 03/14/2016
Jennifer said this business wanted to charge her $60 to listen to a noise coming from her vehicle after she just spent $3,000 with them the month before. Her service advisor, Jose, was very nice and she is always very satisfied with him but she was not happy with this visit. Her vehicle was at the business for two days just for an oil change and for them to listen to the noise. The oil change did not even get done so she does not know why her vehicle was there so long. She was not very happy with the communication because there was a lot of back and forth phone calls with her service advisor when trying to figure out what was going on with her vehicle.
Review Created: 03/14/2016
This review was collected via phone interview by Customer Research Inc.