Gustafson Brothers Service Center

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4223 Reviews

ReScore Reviews™ (2)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 3 days ago
Review for Gustafson Brothers Service Center
Anita M. on 07/22/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Anita said the receipt she received was not signed. Neither, did it mention how long the warranty lasted on the battery. She called Jose and requested that he send some sort of letter, or information that lets her know when the battery clocks out. She trusts them, but has not received anything and it has already been a week.
Category: Service
Review Created: 07/22/2016
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 08/23/2016

Hello Anita thank you for reaching out. We do not provide a signed copy of a the receipt. Similar to credit card transactions we the merchant keep the signed copy. You are more then welcome to sign the copy of the invoice you have.

To make it convenient manufactuers no longer provide us with paper copies of warranties. The warranty lives on the battery itself via a bar code. This way regardless of where you are, you have a "copy" of your warranty.

I hope this helps, please feel free to reach out to us if you have any additional questions.

Thank you!
Cynthia Varnell

714 847 5600 ext 259