Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4266 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 4 days ago
Review for Gustafson Brothers Service Center
Al H. on 05/30/2013
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Al said he brought his vehicle in for an oil change and a light adjustment. They found additional things needing repair, which he was a bit skeptical. He said he wished they would provide a pricing list and more details when they find additional things wrong. His service advisor could have been a bit more informative.
Category: Service
Review Created: 05/30/2013
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 06/06/2013
Al, we are so glad that you could answer yes and completely satisfied to all of our survey questions. However, we are a little puzzled by the low star rating. If you would like, please swing by so that we can go over all of your recommendations again and show you the items on your vehicle that require attention. Feel free to call us at any time, 714-847-5600. Thank you and we look forward to seeing you again at your next service.