Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4266 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 5 days ago
Review for Gustafson Brothers Service Center
Guadalupe M. on 11/18/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Guadalupe said he feels the service was crazy expensive and he was overcharged for the job they did. Also, he stated he was quoted a different price when he came in than when he made the appointment and he is pretty sure the radiator that was installed is a previously used part. For these reasons, he would not recommend this business for service.
Category: Service
Review Created: 11/18/2014
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 11/20/2014

Guadalupe,
Please call us regarding your expereince. We would like to address your concerns. We went over pricing and got financial approval from you before we began any repairs.

Rest assured as stated on the invoice you signed and received all your parts are new and they come with a 24 month, 24,000 warranty.

Thank you!
Cynthia Varnell