ReScore Reviews™ (2)
99% Would Recommend
Latest Review 3 days ago
Review for Gustafson Brothers Service Center
John R. on 01/19/2015
John said he made appointment with this business to have an oil change done on his vehicle. He gave them the details from the manual to his vehicle. He dropped his vehicle off at 9 am, and then receive a call from them saying they did not have the correct transmission fluid and they would not be able to finish his vehicle until the next day. They did not do the job in a timely manner. However, with him complaining they did finish the job that day. He said he felt they were too busy and he should have been told ahead of time as to how long it was going to take. He stated he felt he was pushed to the back of the line because he did not wait for his vehicle to be finished and the walk in customers were put in front of him.
Review Created: 01/19/2015
This review was collected via phone interview by Customer Research Inc.