We are so sorry that you had a less than perfect visit here at J & D Automotive. We strive to be as courteous as possible and we are committed to excellence. We have valued our relationship with you since 2013. Please feel free to contact me, Dan Popoff, at 530-221-2220, so we can resolve this matter and retain you as a special customer.
We are very sorry that you were unhappy with your visit. We did complete the diagnostic tests on your vehicle. We charged you for 1.5 hours labor; our technician spent over 3 hours running the tests, including checking your exhaust manifold per your request.Dan Popoff