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SureCritic / Hyundai Dealer / Napleton's Hyundai of Urbana
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Napleton's Hyundai of Urbana

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,641 Reviews)
73
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
76
Total ReScores™
4.9
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

Napleton's Hyundai Of Urbana is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance. Napleton's Hyundai Of Urbana is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(217) 367-1222
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
1111 O'Brien Drive Urbana, IL 61801
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,641 Reviews)
Write a Review
Recent Reviews
Verified Customer
Champaign, IL
2022 Hyundai Santa Cruz
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/01/2022
Service Type: Repair
verified customerVerified Customer
3
Category: Service
Recall work
New car in August of 2021, recall notice for a latch, they completed the inspection and fixed the latch. I was very disappointed the oil change we’d scheduled at the same time was not completed and the service personnel said we weren’t due for one (though we were, and it was included in the service package we paid for).
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