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SureCritic / Hyundai Dealer / Napleton's Hyundai of Urbana
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Napleton's Hyundai of Urbana

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,641 Reviews)
73
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
76
Total ReScores™
4.9
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

Napleton's Hyundai Of Urbana is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance. Napleton's Hyundai Of Urbana is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(217) 367-1222
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
1111 O'Brien Drive Urbana, IL 61801
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,641 Reviews)
Write a Review
Recent Reviews
Verified Customer
Buckley, IL
2017 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/05/2022
Service Type: Repair
verified customerVerified Customer
1
Category: Service
Took 8 weeks and still not repaired
My car was in the shop for almost 8 weeks (with no loaner vehicle) and when we were able to pick it up, less than a week later it started doing the same thing we initially took it in for repair. Completely unacceptable!!
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