National Auto Repair 2


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

48 Reviews

90% Would Recommend
Latest Review over 4 years ago

HAROLD W. on 03/08/2013
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"not so great manager"
MY LAST VISIT TO NATIONAL AUTO WAS NOT A GOOD ONE. I HAD A RADIATOR FAN REPLACED IN MY 95 HONDA. I HAD QUESTIONS CONCERNING MY BILLING I THOUGHT IT WAS TOO MUCH. I WAS REFERRED TO THE DISTRICT MANAGER FOR THE LAS VEGAS AREA, I HAVE NEVER BEEN SPOKEN TO SO RUDE. HE NEEDS TO TAKE A CLASS IN PEOPLE SKILLS. HE DID NOT EXPLAIN WHY THE BILL WAS SO HIGH AND HAD A ADDITUDE THAT I HAD THE NERVE TO QUESTION IT. I STILL DONT KNOW WHY I WAS CHARGED SO MUCH. I HAVE NO PROBLEM PAYING WHAT I OWE I JUST WANTED TO KNOW WHAT I WAS PAYING FOR. YOU CAN CHECK THE INVOICES AND SEE HOW MUCH WORK I HAVE HAD DONE AT NATIONAL INCLUDING A MOTOR IN MY CADDY. NEEDLESS TO SAY I WILL NOT BE BACK. C.W.
Vehicle: Honda Accord
Service Date: 08/07/2012
Review Created: 03/08/2013 10:39 AM
Jennifer P. on 08/27/2012
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Jennifer said the service was fine and they answered all of her questions.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 08/23/2012
Review Created: 08/27/2012
This review was collected via phone interview by Customer Research Inc.
Charles C. on 08/27/2012
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Charles said he had to wait two and half hours for his oil change to be finished.
Vehicle: Jaguar XJ8
Category: Service
Service Date: 08/20/2012
Review Created: 08/27/2012
This review was collected via phone interview by Customer Research Inc.
Jonathan C. on 08/27/2012
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Jonathan stated he likes the level of repair services and support he received at the business.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/23/2012
Review Created: 08/27/2012
This review was collected via phone interview by Customer Research Inc.
Katy A. on 08/22/2012
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Katy said she has gone to this business several times. She mentioned that this business has good communication.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 08/17/2012
Review Created: 08/22/2012
This review was collected via phone interview by Customer Research Inc.
Michell M. on 08/20/2012
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Michell said the general manager was really helpful, the business did good work and they were friendly. She just moved out of the state.
Vehicle: Ford Escape
Category: Service
Service Date: 08/06/2012
Review Created: 08/20/2012
This review was collected via phone interview by Customer Research Inc.
Yanela D. on 08/17/2012
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Yanela said she got great fast service here.
Vehicle: Honda Civic
Category: Service
Service Date: 07/30/2012
Review Created: 08/17/2012
This review was collected via phone interview by Customer Research Inc.
Sheanna W. on 08/17/2012
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Sheanna said service was fine.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 07/31/2012
Review Created: 08/17/2012
This review was collected via phone interview by Customer Research Inc.
Pat M. on 08/17/2012
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Pat said this business was great and the personnel were helpful.
Vehicle: Ford Ranger
Category: Service
Service Date: 08/09/2012
Review Created: 08/17/2012
This review was collected via phone interview by Customer Research Inc.
Kent A. on 07/30/2012
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Kent said this business was good, treated himself and all other customers nice and was happy with what he saw during the experience.
Vehicle: Chrysler LHS
Category: Service
Service Date: 07/06/2012
Review Created: 07/30/2012
This review was collected via phone interview by Customer Research Inc.
Lee J. on 07/30/2012
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Lee said he likes the service. They have real good customer service.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 07/25/2012
Review Created: 07/30/2012
This review was collected via phone interview by Customer Research Inc.
Craig W. on 07/28/2012
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Craig said Dave, the manager, was very helpful, got him in quickly and diagnosed it, and was able to take care of it as soon as the part arrived. Craig stated he was aware the part needed to be ordered. This week he brought a work vehicle in to this business, and it was in and out the same day. That was the first time he had a work vehicle in, but he is going to start taking all his vehicles to this business.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/10/2012
Review Created: 07/28/2012
This review was collected via phone interview by Customer Research Inc.
Meldon W. on 07/28/2012
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Meldon said her experience with this business was great, and the man behind the counter who helped her was awesome. She explained he ordered a filter for her oil change, and the service was so quick.
Vehicle: Kia Forte
Category: Service
Service Date: 07/10/2012
Review Created: 07/28/2012
This review was collected via phone interview by Customer Research Inc.
Ramon A. on 07/28/2012
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Ramon said that this business got him in and out pretty fast.
Vehicle: GMC Yukon
Category: Service
Service Date: 07/13/2012
Review Created: 07/28/2012
This review was collected via phone interview by Customer Research Inc.
Rolando V. on 07/10/2012
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Rolando said the quality of the service work was very good.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/30/2012
Review Created: 07/10/2012
This review was collected via phone interview by Customer Research Inc.
Abdel H. on 07/06/2012
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Abdel said this business wanted to change something that didn't need to be changed and it cost him $619. He said he would not recommend them for service because of his own experience.
Vehicle: Honda Accord
Category: Service
Service Date: 06/30/2012
Review Created: 07/06/2012
This review was collected via phone interview by Customer Research Inc.
Bryan T. on 07/03/2012
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Bryan said he had no complaints and that it was a very easy experience.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 06/30/2012
Review Created: 07/03/2012
This review was collected via phone interview by Customer Research Inc.
John P. on 06/26/2012
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John said they did an excellent job.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 06/19/2012
Review Created: 06/26/2012
This review was collected via phone interview by Customer Research Inc.
Greg S. on 06/26/2012
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Greg said he's done business with them before and they've always treated him right.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/21/2012
Review Created: 06/26/2012
This review was collected via phone interview by Customer Research Inc.
Bill C. on 06/26/2012
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Bill said the service was good.
Vehicle: Nissan Xterra
Category: Service
Service Date: 06/23/2012
Review Created: 06/26/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 48 in total