Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

48 Reviews

90% Would Recommend
Latest Review over 5 years ago

Reviews


HW
HAROLD W.
Las Vegas, NV
Honda Accord
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Overall Rating 1/5rating 1rating 1rating 1rating 1
03/08/2013
not so great manager
MY LAST VISIT TO NATIONAL AUTO WAS NOT A GOOD ONE. I HAD A RADIATOR FAN REPLACED IN MY 95 HONDA. I HAD QUESTIONS CONCERNING MY BILLING I THOUGHT IT WAS TOO MUCH. I WAS REFERRED TO THE DISTRICT MANAGER FOR THE LAS VEGAS AREA, I HAVE NEVER BEEN SPOKEN TO SO RUDE. HE NEEDS TO TAKE A CLASS IN PEOPLE SKILLS. HE DID NOT EXPLAIN WHY THE BILL WAS SO HIGH AND HAD A ADDITUDE THAT I HAD THE NERVE TO QUESTION IT. I STILL DONT KNOW WHY I WAS CHARGED SO MUCH. I HAVE NO PROBLEM PAYING WHAT I OWE I JUST WANTED TO KNOW WHAT I WAS PAYING FOR. YOU CAN CHECK THE INVOICES AND SEE HOW MUCH WORK I HAVE HAD DONE AT NATIONAL INCLUDING A MOTOR IN MY CADDY. NEEDLESS TO SAY I WILL NOT BE BACK. C.W.

JP
Jennifer P.
Las Vegas, NV
Isuzu Rodeo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2012 Category: Service
Jennifer said the service was fine and they answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Las Vegas, NV
Jaguar XJ8
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2012 Category: Service
Charles said he had to wait two and half hours for his oil change to be finished.
This review was collected via phone interview by Customer Research Inc.

JC
Jonathan C.
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2012 Category: Service
Jonathan stated he likes the level of repair services and support he received at the business.
This review was collected via phone interview by Customer Research Inc.

KA
Katy A.
Las Vegas, NV
Mitsubishi Galant
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2012 Category: Service
Katy said she has gone to this business several times. She mentioned that this business has good communication.
This review was collected via phone interview by Customer Research Inc.

MM
Michell M.
North Las Vegas, NV
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2012 Category: Service
Michell said the general manager was really helpful, the business did good work and they were friendly. She just moved out of the state.
This review was collected via phone interview by Customer Research Inc.

YD
Yanela D.
Las Vegas, NV
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2012 Category: Service
Yanela said she got great fast service here.
This review was collected via phone interview by Customer Research Inc.

SW
Sheanna W.
Las Vegas, NV
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2012 Category: Service
Sheanna said service was fine.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
Las Vegas, NV
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2012 Category: Service
Pat said this business was great and the personnel were helpful.
This review was collected via phone interview by Customer Research Inc.

KA
Kent A.
Chrysler LHS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Kent said this business was good, treated himself and all other customers nice and was happy with what he saw during the experience.
This review was collected via phone interview by Customer Research Inc.

LJ
Lee J.
Chevrolet Cavalier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
Lee said he likes the service. They have real good customer service.
This review was collected via phone interview by Customer Research Inc.

CW
Craig W.
Las Vegas, NV
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2012 Category: Service
Craig said Dave, the manager, was very helpful, got him in quickly and diagnosed it, and was able to take care of it as soon as the part arrived. Craig stated he was aware the part needed to be ordered. This week he brought a work vehicle in to this business, and it was in and out the same day. That was the first time he had a work vehicle in, but he is going to start taking all his vehicles to this business.
This review was collected via phone interview by Customer Research Inc.

MW
Meldon W.
North Las Vegas, NV
Kia Forte
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2012 Category: Service
Meldon said her experience with this business was great, and the man behind the counter who helped her was awesome. She explained he ordered a filter for her oil change, and the service was so quick.
This review was collected via phone interview by Customer Research Inc.

RA
Ramon A.
North Las Vegas, NV
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2012 Category: Service
Ramon said that this business got him in and out pretty fast.
This review was collected via phone interview by Customer Research Inc.

RV
Rolando V.
Las Vegas, NV
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2012 Category: Service
Rolando said the quality of the service work was very good.
This review was collected via phone interview by Customer Research Inc.

AH
Abdel H.
Honda Accord
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Overall Rating 1/5rating 1rating 1rating 1rating 1
07/06/2012 Category: Service
Abdel said this business wanted to change something that didn't need to be changed and it cost him $619. He said he would not recommend them for service because of his own experience.
This review was collected via phone interview by Customer Research Inc.

BT
Bryan T.
Las Vegas, NV
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2012 Category: Service
Bryan said he had no complaints and that it was a very easy experience.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Las Vegas, NV
Chevrolet Monte Carlo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2012 Category: Service
John said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Las Vegas, NV
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2012 Category: Service
Greg said he's done business with them before and they've always treated him right.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Las Vegas, NV
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2012 Category: Service
Bill said the service was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 48 in total