Dear Mr. Patel
We are truly sorry that you were unhappy or unsatisfied during your last visit. Our technician spent several hours to determine that your electrical issues were all related to a failure with your body control module. Please feel free to contact us if you have any concerns that you would like to discuss. Thank you for allowing us to service your vehicle. - PDR Automotive Staff.
They finished the repairs that day but because I had other business, they allowed me to keep the car with them over the weekend. The following week, they came and picked me up from my house so I could pick up my car. On the way to pick up the vehicle, I was concerned that there estimate was going to be less than what I was going to have to end up paying. Fortunately, the price was right in line with the quote and they did an excellent job. I will definitely take my car back there for repairs.
Tim, Sorry you were disappointed with our diagnostic and parts pricing. We employee ASE master certified technicians so when we charge for diagnostics we can guarentee results that will resolve the customers complaint. We also only use highest quality parts available to ensure quality and also we may provide you with a two year 24,000 mile nation wide parts and labor warranty. We did get pre authorization before performing any of your repairs. Again sorry for any problems this may occured. Thanks, PDR Staff.