business image

PDR Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(800 Reviews)
89

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
89
Net Promoter Score ®

Business Details

About

Our goal at PDR Automotive is to provide you and your family safe, reliable transportation. Your safety and satisfaction are our top most priorities.

Our staff of trained automotive technicians will evaluate your vehicle and clearly identify to you any safety concerns, repair or maintenance needs. All repairs and maintenance are
Our goal at PDR Automotive is to provide you and your family safe, reliable transportation. Your safety and satisfaction are our top most priorities.

Our staff of trained automotive technicians will evaluate your vehicle and clearly identify to you any safety concerns, repair or maintenance needs. All repairs and maintenance are performed only after the customer has approved the repairs. PDR will gladly email you a written estimate for any services we provide. Quality Auto Repair since 1973. Family owner and operated.

Hours of operation: Monday - Friday 7am - 5:30pm.

All Major credit cards excepted.
...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(217) 367-9481

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
by appointment only
Sun
closed
* Central Time (Us & Canada)
1008 N Cunningham Ave Urbana, IL 61802-1806
PDR Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(800 Reviews)

BS
gravatar
Brian S.
Penfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2016
verified customerVerified Customer
Honesty, Respect & Integrity. PDR's got it!
I've used PDR for about 7 years. I recently serviced my car at the dealership where I purchased my vehicle (oil change and rotate tires). I asked them about the condition of the tires on my car and was told they were fine. When I left, I noticed a new vibration coming from the front left tire. I'd been having a lot of road noise too but didn't think much of it at the time.
For my next service (oil change, rotate tires, and such) I went back to PDR - I wasn't going to trust the dealership again. I asked PDR to check the tires and balance them. It turns out my tires were cupped and down to the wear bars - no point in balancing or rotating worn out tires - so they did only the oil change. They also test drove my car and documented the excessive road noise. I was grateful to receive photos documenting the true condition of my tires - I didn't realize how bad they were.
PDR gave me a few quotes on tires (including cost of alignment) so I could make the right choice for me. This will be the third vehicle I've had PDR put new tires on.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.