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Ron's Auto Repair Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(752 Reviews)

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

At Ron’s Auto Repair Center is a family owned and operated business, the owners Lisa and Richard Martens.
They’re known for a quick turnaround at Ron’s Auto Repair Center, and also for the quality of repairs their ASE-Certified technicians provide. Even if they can’t get your vehicle back to you that day, Lisa or
At Ron’s Auto Repair Center is a family owned and operated business, the owners Lisa and Richard Martens.
They’re known for a quick turnaround at Ron’s Auto Repair Center, and also for the quality of repairs their ASE-Certified technicians provide. Even if they can’t get your vehicle back to you that day, Lisa or Richard would be happy to give you a ride to wherever you need to go. They’ll even pick you up!
And when you do get your car back, you can drive with a clear state of mind knowing all parts and labor are backed with a 24 month/24,000 mile warranty.
Their goal has always been to reflect the home-town atmosphere of their business. They want to take the time to personally get to know all of their customers, whether you’re a college student, a working professional, or a local who’s been in the area for quite some time.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(515) 232-8555

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2310 SE 5th St Ames, IA 50010-6439
Ron's Auto Repair Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(752 Reviews)

JM
gravatar
JACOB M.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/03/2015
verified customerVerified Customer
Bolt Replacement
I checked my ford explorer in for an alignment, and what I assumed was going to be a bolt replacement on the front strut stabilizer. When I received the call about my vehicle, I was told that it needed $1,250.00 worth of repairs. After evaluating the necessity of these repairs, it was decided that only the stabilizer repair kit was necessary. By the time I received my bill, there were 5 charges: the sway bar repair kit (understandable) - $58.68, Shop Supplies (not sure why it would be this expensive) - $18.15, a car care inspection - $0.00, along with the labor of replacing the part (THERE IS LITERALLY A 4 MINUTE VIDEO ON HOW TO DO THIS ON YOUTUBE). So I don't understand how a professional needs $99.17 worth of time to replace them. Lastly, and most frustrating, I was charged $49.59 for the labor of diagnoses. The diagnoses that I provided initially when I provided the information that the front sway bar needed replaced? I don't understand how this charge is at all necessary or appropriate. After all of this, I spent $241.38 for someone to change one simple part, AND my car wasn't even aligned. I am beyond disappointed in my experience with Rons Auto Repair Center.
Not Recommended
Richard and L. from Ron's Auto Repair Center responded on 06/08/2015 10:01 AM

Hello Jacob,  We're sorry you felt you had a negative experience with us.  Our goal is to be thorough in both the diagnosis and repair of all our customers' vehicles, which is why we take time in the beginning of our process to evaluate the vehicle and then explain all recommended repairs.  This is also why we must account for the amount of time our technicians put into the repair.  Please reach out to us at the shop if you have further concerns.  Thank you, Lisa and Richard

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