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SureCritic / Hyundai Dealer / Southtowne Hyundai of Newnan
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Southtowne Hyundai of Newnan

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,206 Reviews)
68
Write a Review
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
236
Total ReScores™
4.8
ReScore™ Average
68
Net Promoter Score ®

Business Details

About

Southtowne Hyundai Of Newnan is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Southtowne Hyundai Of Newnan’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Southtowne Hyundai Of Newnan is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Southtowne Hyundai Of Newnan’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(770) 253-1407
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (US & Canada)
800 Bullsboro Drive Newnan, GA 30265
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,206 Reviews)
Write a Review
Recent Reviews
JB
gravatar
James B.
Lagrange, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/15/2023
0
Category: Service
Worst experience ever ‼️
This dealership is the worst dealership I have ever dealt with I'm 52 years old I have work for numerous car dealerships. I have a 2009 Hyundai Genesis this company held my car for a year and a half waiting on a part that they said would fix my car. A year and a half later the park came in but didn't fix my car.. lies after lies came from this dealership service department. This company don't have mechanics they just have replacement parts mechanics they can't fix anything The only thing they do is replace parts if your part can be replaced they charge you for the work that they have done that didn't fix your car that they promised that would fix your car. So after waiting a year and a half and an extra three more months after that I still didn't get my car they wanted to charge me $1,500 for a part that didn't fix my car. So me not willing to want to pay the $1,500 because it didn't fix my car something that they promised that would I told them they can have the car. I removed my tag and personal belongings from the car and told them they can have it. A month later the Marshall's office pools in my yard serving me papers from a record company saying that I abandoned my car. How can you abandon a car that you gave to the car dealership. I told the wrecker service did I call you to pick up the car they said no who called you to pick up the car they said southtown so you should bill southtown. It's sad that this company can't fix on cars that they sell. 2 years my car sat at southtown of Newnan for months I didn't even get a call to even tell me the process of my car I had to call them to find out what was going on with my car. The day I went to give them the car I noticed the car had been sitting there it has spider webs on the tire and ground it. The car hadn't been moved in months so how can you be fixing on a car You say you're fixing on but it's been sitting outside for over 6 months. This company service department is terrible I wouldn't send a bicycle tire in there to get fixed.
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