Supreme Muffler & Brake


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

367 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
99% Would Recommend
Latest Review 4 days ago
KENT G. on 08/17/2017
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"Easy to deal with."
Carl is honest and up front with everything involved with my vehicles.
Vehicle: Ford F-150
Service Date: 08/15/2017
Review Created: 08/17/2017 09:57 AM
Susan E. on 08/14/2017
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Susan said this business was fast and they provided excellent service. She was very pleased with the service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Tiffany S. on 08/12/2017
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Tiffany said Carl is really sweet, the people are really nice and they take care of her.
Vehicle: Dodge Stratus
Category: Service
Service Date: 08/09/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Tammy H. on 07/28/2017
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Tammy said they had a problem with the belt and stuck with it until they could figure it all out. They explained everything very well.
Vehicle: Chevrolet Tracker
Category: Service
Service Date: 07/22/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Joe P., owner at Supreme Muffler & Brake responded on 08/10/2017

Tammy thanks for the honest and kind review, we appreciate you as our customer.

Joe L Piccolo
Jaime B. on 07/25/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jaime said there was a lot of confusion at this business and no one knew the whole thing until right at the end.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/21/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Joe P., owner at Supreme Muffler & Brake responded on 07/27/2017

Jamie thanks for talking to me today, I regret not meeting your expectation this time and we will do our best to meet your expectations in the future.  As I remember this repair the financing was delayed weeks as we waited for you, and perhaps this caused some of the confusion.  We like to deliver a valuable finished product on time every time and look forward to serving you again.  Thanks for being our customer.

Joe L Piccolo
Bill D. on 07/24/2017
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Bill said they did a good job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/22/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Joe P., owner at Supreme Muffler & Brake responded on 07/27/2017

Bill it is great to have a customer like you we appreciate the kind word and will continue to hold your trust.   We value you and thank you for being our customer

Joe L Piccolo
Pastor David A. on 07/24/2017
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David said the business took care of him, they were really quick and they got him back on the road. He said he appreciated their service.
Vehicle: Ford E450 Super Duty
Category: Service
Service Date: 07/22/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Joe P., owner at Supreme Muffler & Brake responded on 07/27/2017

David thanks for being our customer and I hope the field trip with the kids is grear for you, and thank you for the great review.

Joe L Piccolo
Ronald F. on 07/23/2017
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Ronald said he is a repeat customer of this business and he had a good service experience with them.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 07/07/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Joe P., owner at Supreme Muffler & Brake responded on 07/27/2017

Ronald thank your for the great review and thanks for being our customer.  It certainly feels good to have you return to us as we develop the trust needed to keep your patronage.  Thanks for being our customer.

Joe L Piccolo
Bill W. on 07/23/2017
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Bill said he is very well satisfied with the service he got from this business. They got right on it and took good care of him.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/07/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Joe P., owner at Supreme Muffler & Brake responded on 07/27/2017

Thank you Bill for the great review and kind words, it is our pleasure to have you as a customer and we will strive to meet your expectations each time we have a chance to provide you with a valuable finished product.  Thanks for being our customer

Joe L Piccolo
Matt W. on 07/19/2017
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Matt said this business was very professional and nice.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/03/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Joe P., owner at Supreme Muffler & Brake responded on 07/27/2017

Matt thanks for the great review and thanks for being our customer

Joe L Piccolo
Max M. on 07/11/2017
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Max said he would recommend this business for service.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 07/08/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Joe P., owner at Supreme Muffler & Brake responded on 07/27/2017

Max thanks for the reccomend and for being our customer.

Joe L Piccolo
LEE N. on 07/10/2017
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"Able to get in quickly and have problem diagnosed."
Had A/C repair done. Had to return vehicle after initial fix to have the A/C temp lowered so it was cold air. Worked great the second time.
Vehicle: Toyota Yaris
Service Date: 06/08/2017
Review Created: 07/10/2017 08:49 AM
Joe P., owner at Supreme Muffler & Brake responded on 07/27/2017

Lee thanks for allowing us to service your A/C and for trusting us. We value you as a customer and want to meet your expectaion each and every time, we will strive to do just that as we go forward.  Thank you for being our customer

Joe L Piccolo
KEVIN B. on 07/02/2017
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"Going the extra mile"
Joe and guys at Supreme Auto pulled out all the stops to get our 1972 Cougar (Kat's Cat) back on the road. During the process Joe shared options on how to address any new issues identified, so we were always part of the decision. When the day came to pick up our car, as can happen with older cars other problems began to show up. But Joe wanted us to get our car home, so he stayed late to find and fix the problems. So again, thanks to Joe and his team at Supreme.
Vehicle: Mercury Cougar
Service Date: 07/01/2017
Review Created: 07/02/2017 07:21 AM
Ben J. on 06/30/2017
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Ben said this business was great.
Category: Service
Service Date: 06/28/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Andrew T. on 06/29/2017
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Andrew said this business took a while to figure things out.
Vehicle: Subaru Outback
Category: Service
Service Date: 05/22/2017
Review Created: 06/29/2017
This review was collected via phone interview by Customer Research Inc.
BRAIDEN B. on 06/27/2017
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"Empathetic to my situation and very helpful with no hassle "
Broke down in price and they didn't mind me leaving my van their for almost a week even though i wasn't having any services done Empathetic to my situation and very helpful with no hassle
Vehicle: Ford Econoline
Service Date: 06/12/2017
Review Created: 06/27/2017 01:19 PM
Jessica B. on 06/27/2017
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Jessica said the business was very helpful. They completed the repair in a timely manner. They were perfect.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 05/30/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Dave C. on 06/27/2017
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Dave said the business did a really good job. They were fast and honest. They are very nice people.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/07/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
KENT G. on 06/26/2017
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"work done as promised"
work was done as promised and in a timely manner
Vehicle: Ford Taurus
Service Date: 06/24/2017
Review Created: 06/26/2017 02:32 PM
Abel H. on 06/23/2017
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Abel said he appreciated the service this business provided.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/12/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 367 in total