ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Verified Customer ReScore Review on 01/05/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept Personnel"
The Service Dept Personnel were great and did good work on the car.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 12/28/2016
Service Type: Repair
Review Created: 01/03/2017 03:55 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"They are liars and cheats."
Sales people are terrible all the way up to store manager but service was great.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 12/28/2016
Service Type: Repair
Review Created: 01/03/2017 03:55 PM
Kelli N. at Texoma Hyundai responded on 01/04/2017

Hello sir :) I am sorry you had a bad experience with our sales dept. The 3 star score you gave us is solely for my service dept which it sounds by your statement you were pretty happy with. A 3 star rating is considerer a low score and hurts my dept badly. I am going to  send you a rescore request for 5 stars for the service dept. If you could help me out I would really appreciate it. 

Clint Davis
Service Adviser
Texoma Hyundai
903-892-0999
Kelli N. at Texoma Hyundai responded on 01/05/2017

Thanks so very much. i am going to extend a free oil change to you in our system for taking care of me. i really appriciate it 

Clint Davis
Service Adviser
Texoma Hyundai
903-892-0999
Kelly M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Jason and Kenny always take care of us in a very friendly and timely manner.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 12:31 PM
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Kenny H. at Texoma Hyundai responded on 09/22/2017

thanks much 

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Danny R. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Very efficient group. Help make us buy another Hyundai when I had said I was never going to buy one again
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 12:04 PM
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Kenny H. at Texoma Hyundai responded on 09/22/2017

thanks much  :) 

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Thomas J. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional service"
The staff at Texoma Hyundai make sure that you feel welcome. They take time to explain what they will be doing and they are very thorough in gettin the job done. I won't go anywhere else. Thank you Texoma Hyundai.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 11:40 AM
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Kenny H. at Texoma Hyundai responded on 09/22/2017

thank you for the very kind words :)

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Frankie W. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledge about the car. Eager to help. Friendly people. Clean business place"
Professional. Knowledgeable , Friendly and considerate People. Clean & Comfortable waiting space. Maintains my car in top running condition.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 11:13 AM
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Kenny H. at Texoma Hyundai responded on 09/22/2017

thank you very much miss frankie

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Linda A. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient, friendly and fast service"
I have already recommended to people in the past.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/20/2017 02:05 PM
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Kenny H. at Texoma Hyundai responded on 09/21/2017

Thank you very much!!!

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Toni W. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
The work was great and timely and I was able the do my work while I waited with no distractions
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 12:38 PM
Bc8dfbc2f2bd8260e086388647faa059?s=28
Kenny H. at Texoma Hyundai responded on 09/21/2017

Thanks Toni. I hope all is well with the cruise control repair. Let me know if you have anymore issues. 

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
They go above and beyond to help you with anything
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 11:05 AM
Bc8dfbc2f2bd8260e086388647faa059?s=28
Kenny H. at Texoma Hyundai responded on 09/21/2017

Thank you for the great review!!!

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Jody N. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Center Associates"
The service center associates are always friendly and accommodating.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/20/2017 03:37 AM
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Kenny H. at Texoma Hyundai responded on 09/20/2017

Thank you!

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
ANN S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
excellent
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:15 PM
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Kenny H. at Texoma Hyundai responded on 09/20/2017

Thank you!!!

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Retha G. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best place"
People and service are great
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/18/2017 09:59 PM
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Kenny H. at Texoma Hyundai responded on 09/19/2017

Thanks Retha. Always a pleasure. 

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Sammie H. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people giving great service"
Great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 06:31 PM
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Kenny H. at Texoma Hyundai responded on 09/19/2017

Thank you, Sammie!

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
PHILLIP G. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall"
done on schedule
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 04:24 PM
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Kenny H. at Texoma Hyundai responded on 09/19/2017

Thank you!

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
David R. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"That extra mile"
Friendly nowligable and wants to help
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 11:37 AM
Bc8dfbc2f2bd8260e086388647faa059?s=28
Kenny H. at Texoma Hyundai responded on 09/18/2017

Thank you!

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Sharron G. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and friendly, helpful people."
As always, the service I received for my car was great. Texoma Hyundai has very efficient, friendly and helpful people.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/18/2017 07:32 AM
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Kenny H. at Texoma Hyundai responded on 09/18/2017

Thank you for the great review!!!

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Dixie M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
Great place to buy a car
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:35 PM
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Kenny H. at Texoma Hyundai responded on 09/16/2017

thanks so much 

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Kristine R. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice and polite service men.."
Everyone is so nice even if you have to ask questions,, I have learned a lot !
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 05:24 PM
Bc8dfbc2f2bd8260e086388647faa059?s=28
Kenny H. at Texoma Hyundai responded on 09/16/2017

Thankk you so very much 

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
LISA F. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personalized Care"
Jason and Kenny are always professional and I receive outstanding service. Several maintenance issues were resolved on my recent visit. The service is always personalized and clearly communicated.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 12:15 PM
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Kenny H. at Texoma Hyundai responded on 09/14/2017

Thank you, Lisa. You're always a pleasure to serve!

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
LARRY J. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people and service"
The friendly staff and great service
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/13/2017 07:41 AM
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Kenny H. at Texoma Hyundai responded on 09/14/2017

Thank you Larry. always a pleasure seeing you 

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
Sherry R. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality of the work and friendly!"
Always professional , they go above and beyond to help their customers, including going for a ride to listen for a noise.
Vehicle: 2003 Hyundai Tiburon
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/13/2017 07:16 AM
Bc8dfbc2f2bd8260e086388647faa059?s=28
Kenny H. at Texoma Hyundai responded on 09/14/2017

Thanks much Sherry 

Kenny Hiner
Service Adviser
Texoma Hyundai
903-892-0999
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