ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Verified Customer ReScore Review on 01/05/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept Personnel"
The Service Dept Personnel were great and did good work on the car.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 12/28/2016
Service Type: Repair
Review Created: 01/03/2017 03:55 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"They are liars and cheats."
Sales people are terrible all the way up to store manager but service was great.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 12/28/2016
Service Type: Repair
Review Created: 01/03/2017 03:55 PM
Kelli N. at Texoma Hyundai responded on 01/04/2017

Hello sir :) I am sorry you had a bad experience with our sales dept. The 3 star score you gave us is solely for my service dept which it sounds by your statement you were pretty happy with. A 3 star rating is considerer a low score and hurts my dept badly. I am going to  send you a rescore request for 5 stars for the service dept. If you could help me out I would really appreciate it. 

Clint Davis
Service Adviser
Texoma Hyundai
903-892-0999
Kelli N. at Texoma Hyundai responded on 01/05/2017

Thanks so very much. i am going to extend a free oil change to you in our system for taking care of me. i really appriciate it 

Clint Davis
Service Adviser
Texoma Hyundai
903-892-0999
Timothy B. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best place to have your car serviced!"
People that care. Whether you have a small or big problem with your vehicle. This is the place to go solve it.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 07/27/2017 11:08 AM
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Clint D. at Texoma Hyundai responded on 07/27/2017

Thanks, Tim!!

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Patricia O. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept"
Service department is second to none
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 07/25/2017 01:57 PM
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Clint D. at Texoma Hyundai responded on 07/26/2017

VERY SWEET, THANKS SO MUCH 

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Robert J. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and reasonable price. Will use no other"
They take good care of me and my car. I won't go anywhere else.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/24/2017 11:23 AM
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Clint D. at Texoma Hyundai responded on 07/24/2017

thanks so much

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Patricia A. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent employees and service "
As I said before. We have always had good service whether It be the salesman who sold us our car or the service department staff, who were informative and efficient. I believe this is the fourth car we have bought from Texoma Hyundai dealership. Kudos to them all.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/22/2017 05:55 PM
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Clint D. at Texoma Hyundai responded on 07/24/2017

Thank you for those kind words!  We appreciate you too!

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Erikka R. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"communication and service dept"
very fast and efficient
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/22/2017 05:42 PM
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Clint D. at Texoma Hyundai responded on 07/24/2017

Thank you so much!

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Michael Z. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Every one is always so friendly and professional
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 10:56 AM
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Clint D. at Texoma Hyundai responded on 07/20/2017

THANKS SO MUCH 

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Leigh M. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Done right every time!"
Jason, Clint and Kenny are the best. No complaints ever whether it's just a routine oil change or brakes or new tires.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/20/2017 08:05 AM
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Clint D. at Texoma Hyundai responded on 07/20/2017

Thank you for the kind words.

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Sharon A. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the staff"
Excellent
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/19/2017 04:19 PM
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Clint D. at Texoma Hyundai responded on 07/20/2017

Thank you for the kind words!!

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Lynn H. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Great place
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/19/2017 03:52 PM
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Clint D. at Texoma Hyundai responded on 07/20/2017

Thank you!!

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Karla R. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
As always I got great service in a timely manner!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/19/2017 01:19 PM
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Clint D. at Texoma Hyundai responded on 07/20/2017

Thank you!!

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Verified Customer on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people and great service!"
I will definitely come back.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/19/2017 07:02 AM
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Clint D. at Texoma Hyundai responded on 07/19/2017

THANKS MUCH 

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Linda H. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Very good
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/19/2017 06:50 AM
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Clint D. at Texoma Hyundai responded on 07/19/2017

THANK YOU 

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
WENDY F. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service is great!"
Yes.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/18/2017 07:36 PM
Bc8dfbc2f2bd8260e086388647faa059?s=28
Clint D. at Texoma Hyundai responded on 07/19/2017

THANKS SO MUCH!

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
DAVID T. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service"
yes I would recommend to a friend
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/15/2017
Service Type: Repair
Review Created: 07/18/2017 12:23 PM
Bc8dfbc2f2bd8260e086388647faa059?s=28
Clint D. at Texoma Hyundai responded on 07/18/2017

Thanks David 

Clint Davis 
Service Adviser
Texoma Hyundai
903-892-0999
KEVIN H. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Texoma Hyundai "
Service on Sonata
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/15/2017 03:31 PM
Kelli N. at Texoma Hyundai responded on 07/15/2017

thank you
Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Kelly G. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to do business with in each department "
I absolutely love Texoma Hyundai. I previously purchased vehicles from Jane Smallwood however she is no longer there and recently used Red R. It was still an easy and great experience. Kenny and Jason in service are always great and I can't say enough good about them. The service dept is one huge reason I won't buy anywhere else.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/14/2017 07:45 PM
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Clint D. at Texoma Hyundai responded on 07/15/2017

thanks you Kelly 

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
MARY A. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic dealership "
Great people that help no matter how ridiculous your questions might seem. I always leave feeling great!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 04:49 PM
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Clint D. at Texoma Hyundai responded on 07/15/2017

thanks so much 

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
Verified Customer on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"n/a"
n/a
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/14/2017 12:20 PM
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Clint D. at Texoma Hyundai responded on 07/15/2017

Thanks

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
MELISSA S. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!!"
Thank you for completing the warranty work and also for working on the striker on the passenger door. We also appreciated the cold bottled water offered to us as we walked around the lot 😊
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 07/11/2017
Service Type: Repair
Review Created: 07/13/2017 10:53 AM
Bc8dfbc2f2bd8260e086388647faa059?s=28
Clint D. at Texoma Hyundai responded on 07/13/2017

Thank you for allowing us to service your car!

Kelli Nichols
Service Adviser
Texoma Hyundai
903-892-0999
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