Valvoline Express Care


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

490 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago
Nick P. on 07/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Nick said everything went really well with his service visit to this business. He said he was charged more than he expected but overall it was good.
Vehicle: Lexus GX 470
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Julia A. on 07/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Julia said this business was nice and efficient but they were not able to complete her service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 07/06/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Lihong M. on 06/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lihong said the service took longer than promised.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 06/06/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
Donghoon L. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Donghoon said this business was pretty good.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 04/15/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
THOMAS V. on 04/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"very good, quick service."
Oil change in the area are overpriced.
Vehicle: Ford Explorer
Service Date: 04/04/2017
Review Created: 04/06/2017 03:40 AM
Yuxin K. on 01/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Yuxin said they helped him fix a problem but there is still one issue he needs to have corrected.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 01/10/2017
Review Created: 01/12/2017
This review was collected via phone interview by Customer Research Inc.
Yar B. on 11/26/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Yar said everything was okay, except the prices were expensive.
Vehicle: Mercedes-Benz S320
Category: Service
Service Date: 11/21/2016
Review Created: 11/26/2016
This review was collected via phone interview by Customer Research Inc.
Rob H. on 11/11/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Rob said the business is good, and he uses them regularly.
Vehicle: Ford Fusion
Category: Service
Service Date: 10/26/2016
Review Created: 11/11/2016
This review was collected via phone interview by Customer Research Inc.
Ken C. on 10/22/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ken said the service at this business was very good.
Vehicle: Honda Accord
Category: Service
Service Date: 10/20/2016
Review Created: 10/22/2016
This review was collected via phone interview by Customer Research Inc.
Jordan G. on 09/07/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jordan said it took a little longer then he thought it would.
Vehicle: Ford Taurus
Category: Service
Service Date: 09/02/2016
Review Created: 09/07/2016
This review was collected via phone interview by Customer Research Inc.
JAMES M. on 08/11/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pretty good"
Friendly service writer and competent service off-set by a couple problems with delivering my car back to me on time.

Overall I find this an honest garage, though.
Vehicle: Mazda 3
Service Date: 08/10/2016
Review Created: 08/11/2016 03:58 AM
Alex M. on 07/08/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Alex said he is pretty happy with the service from this business.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/05/2016
Review Created: 07/08/2016
This review was collected via phone interview by Customer Research Inc.
Kulkarni T. on 07/06/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kulkarni said this business provided good care for his vehicle but took a bit more time than he expected.
Vehicle: Honda Civic
Category: Service
Service Date: 07/02/2016
Review Created: 07/06/2016
This review was collected via phone interview by Customer Research Inc.
Nolan H. on 05/20/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Nolan said they did a great job.
Vehicle: Ford Fiesta
Category: Service
Service Date: 05/12/2016
Review Created: 05/20/2016
This review was collected via phone interview by Customer Research Inc.
Tad S. on 05/20/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tad said the service was pretty good and he would return.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 05/12/2016
Review Created: 05/20/2016
This review was collected via phone interview by Customer Research Inc.
juan c. on 04/12/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast"
Very fast service, but not very clean. No protection of steering wheel and others from dirty hands
Vehicle: Chevrolet Aveo
Service Date: 04/11/2016
Review Created: 04/12/2016 08:50 PM
Wilfred/tianja G. on 04/12/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Wilfred said his vehicle was returned to him a day or two later than promised because a part came un-done. They had to do additional work to get all the pieces out of the vehicle. He said other than that, his experience was good.
Vehicle: Toyota Sienna
Category: Service
Service Date: 04/09/2016
Review Created: 04/12/2016
This review was collected via phone interview by Customer Research Inc.
devra m. on 04/05/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
The oil change service was prompt and the attendants courteous.
Vehicle: Ford Focus
Service Date: 04/02/2016
Review Created: 04/05/2016 06:13 AM
john b. on 03/20/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"comprehensive service knowledge"
Well-informed, experienced staff willing to take the time to explain and work with customer.
Vehicle: Ford Escape
Service Date: 03/18/2016
Review Created: 03/20/2016 06:43 AM
juan c. on 01/15/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Very fast service but a little expensive
Vehicle: Chevrolet Aveo
Service Date: 01/13/2016
Review Created: 01/15/2016 02:22 PM
Displaying Review 1 - 20 of 42 in total