ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago
Curt R. on 07/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ben is very professional and they always do a great job. "
I always recommend Wrench to my friends if they need work done.
Vehicle: Ford Explorer
Service Date: 06/30/2016
Review Created: 07/01/2016 04:55 AM
Heidi C. on 06/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!!"
Ben and his crew were able to fit us in same day snd help us out. Wrench has always been trustworthy and fair. Thanks!!
Vehicle: Chevrolet Aveo
Service Date: 06/28/2016
Review Created: 06/30/2016 10:01 AM
Emily S. on 06/30/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Emily said her vehicle still has something wrong with it, she will be going back for more service.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/20/2016
Review Created: 06/30/2016
This review was collected via phone interview by Customer Research Inc.
Mark M. on 06/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said he was satisfied with the service.
Vehicle: Dodge Stealth
Category: Service
Service Date: 06/22/2016
Review Created: 06/25/2016
This review was collected via phone interview by Customer Research Inc.
Beth K. on 06/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Beth said the service was good and they were helpful. They gave her a ride to and from her workplace, and they explained what was going on.
Vehicle: Honda Civic
Category: Service
Service Date: 06/22/2016
Review Created: 06/25/2016
This review was collected via phone interview by Customer Research Inc.
Lynn J. on 06/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire Install and Alignment"
.
Vehicle: Ford Ranger
Service Date: 06/17/2016
Review Created: 06/20/2016 09:40 PM
Letitia E. on 06/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Letitia said after the business looked at her vehicle, she was given a thorough explanation as to what was going on with it.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/14/2016
Review Created: 06/18/2016
This review was collected via phone interview by Customer Research Inc.
Jane C. on 06/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ben's Caring Attitude."
Last week I was out running errands before heading to work. I had no reason to believe my car would stop working, but it did. A very kind businessman who could not help me told me about Wrench and walked me through a construction site to show me where it was. Ben was at the desk, and from the second I arrived, he listened with concern, explained what would need to happen, explained what pricing would be, and very kindly helped me with transportation needs. My car was ready exactly when he said it would be. I appreciate the device he and Wrench provided and would highly recommend this business to others!
Vehicle: Honda Fit
Service Date: 06/15/2016
Review Created: 06/17/2016 07:57 AM
Joe H. on 06/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said they did a good job.
Vehicle: Hyundai Accent
Category: Service
Service Date: 06/14/2016
Review Created: 06/16/2016
This review was collected via phone interview by Customer Research Inc.
Jacob L. on 06/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jacob said this business has surpassed other facilities hands down.
Vehicle: Dodge Durango
Category: Service
Service Date: 06/13/2016
Review Created: 06/16/2016
This review was collected via phone interview by Customer Research Inc.
Sue R. on 06/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on 2000 Mercury Sable"
My car runs great. I had an oil change and tune up performed.
Vehicle: Mercury Sable
Service Date: 06/07/2016
Review Created: 06/10/2016 08:19 AM
Paul R. on 06/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said the business always delivers for him.
Vehicle: Buick LeSabre
Category: Service
Service Date: 06/01/2016
Review Created: 06/03/2016
This review was collected via phone interview by Customer Research Inc.
Keaton K. on 05/28/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Keaton said the business was honest and had good prices. They did a great job fixing his vehicle.
Vehicle: Lexus RX 330
Category: Service
Service Date: 05/19/2016
Review Created: 05/28/2016
This review was collected via phone interview by Customer Research Inc.
David R. on 05/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really convenient "
Ben always works with us to give us the times we need for our car maintenance
Vehicle: Dodge Grand Caravan
Service Date: 05/24/2016
Review Created: 05/26/2016 04:15 AM
Allen D. on 05/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Allen said he has been a customer for a few years.
Vehicle: Mercedes-Benz ML320
Category: Service
Service Date: 05/19/2016
Review Created: 05/23/2016
This review was collected via phone interview by Customer Research Inc.
Shane P. on 05/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shane said this business is fantastic.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/30/2016
Review Created: 05/21/2016
This review was collected via phone interview by Customer Research Inc.
Jon A. on 05/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jon said this business provided him with a quick and efficient service.
Vehicle: Honda CR-V
Category: Service
Service Date: 05/13/2016
Review Created: 05/20/2016
This review was collected via phone interview by Customer Research Inc.
Catherine C. on 05/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Catherine said this business always gets back to her quickly, and they have fair prices.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 05/13/2016
Review Created: 05/17/2016
This review was collected via phone interview by Customer Research Inc.
John C. ReScore Review on 06/16/2016
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Happy with repairs"
Thanks for fixing the problems I had after my previous visit. I'm satisfied with the repairs now. Thanks for all the printouts you provided. I'm keeping an eye on the oil now.
Vehicle: Honda Accord
Service Date: 04/11/2016
Review Created: 05/14/2016 04:23 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Questionable service......."
After my last service I started having trouble with my power steering. I thought it was just the new belt but it got worse. When I checked under the hood I found that the power steering fluid container had not been reattached and was flopping around empty and rubbing on the new belt. I reattached the container filled it with fluid and it works fine now but I think it leaks now I just had to refill it. My engine oil started coming on whenever I turned a corner. It started getting worse so I checked the oil today and found nothing on the stick. What's up Ben? Am I missing something or is this what I think?
Vehicle: Honda Accord
Service Date: 04/11/2016
Review Created: 05/14/2016 04:23 PM
Ben B. at Wrench Auto Service responded on 06/16/2016

Hi John,

I am very sorry for the hassle of having a problem with your Honda right after we fixed it. I hope our follow up and warranty repairs are acceptable. Thank you for your business and thank you for contacting me about the problem with the repairs that were performed.
Sincerely,

Ben Beere - Wrench Auto Service

Dave A. on 05/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, intelligent service"
Wrench people know about vehicles. The shop is clean
Vehicle: Toyota Prius
Service Date: 05/12/2016
Review Created: 05/13/2016 09:11 PM
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