ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 5 days ago
John C. ReScore Review on 06/16/2016
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Happy with repairs"
Thanks for fixing the problems I had after my previous visit. I'm satisfied with the repairs now. Thanks for all the printouts you provided. I'm keeping an eye on the oil now.
Vehicle: Honda Accord
Service Date: 04/11/2016
Review Created: 05/14/2016 04:23 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Questionable service......."
After my last service I started having trouble with my power steering. I thought it was just the new belt but it got worse. When I checked under the hood I found that the power steering fluid container had not been reattached and was flopping around empty and rubbing on the new belt. I reattached the container filled it with fluid and it works fine now but I think it leaks now I just had to refill it. My engine oil started coming on whenever I turned a corner. It started getting worse so I checked the oil today and found nothing on the stick. What's up Ben? Am I missing something or is this what I think?
Vehicle: Honda Accord
Service Date: 04/11/2016
Review Created: 05/14/2016 04:23 PM
Ben B. at Wrench Auto Service responded on 06/16/2016

Hi John,

I am very sorry for the hassle of having a problem with your Honda right after we fixed it. I hope our follow up and warranty repairs are acceptable. Thank you for your business and thank you for contacting me about the problem with the repairs that were performed.
Sincerely,

Ben Beere - Wrench Auto Service

Dave A. on 05/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, intelligent service"
Wrench people know about vehicles. The shop is clean
Vehicle: Toyota Prius
Service Date: 05/12/2016
Review Created: 05/13/2016 09:11 PM
Richard G. on 05/12/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Richard said the employees at this business provide very good and quick service. He has visited this facility many times because it is conveniently located near his home but it would be nice if they provided a shuttle to and from his vehicle.
Vehicle: Dodge Caravan
Category: Service
Service Date: 05/04/2016
Review Created: 05/12/2016
This review was collected via phone interview by Customer Research Inc.
David S. on 05/05/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wrench auto"
Competent, friendly, customer focused
Vehicle: Lexus ES 350
Service Date: 05/02/2016
Review Created: 05/05/2016 10:24 AM
Jay M E. on 04/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lexus 2007"
Wrench was very informative about the price and kept us informed of the progress of the repair. They are very courteous and knowledgeable on every aspect of the repair performed.
Vehicle: Lexus LS 460L
Service Date: 04/22/2016
Review Created: 04/23/2016 05:26 AM
Chad B. on 04/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chad said he is happy with the service the business provides. They did what they said they were going to do in a reasonable amount of time and at a reasonable cost.
Vehicle: Nissan Altima
Category: Service
Service Date: 04/19/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Emily W. on 04/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Emily said they were great. They got her in quickly and they got her vehicle out when she needed it. She was pleased.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 04/20/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Jeanne S. on 04/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeanne said her service visit went well and was what she expected. She also said the business was fast and helpful.
Vehicle: Toyota Prius
Category: Service
Service Date: 04/14/2016
Review Created: 04/21/2016
This review was collected via phone interview by Customer Research Inc.
Ben C. on 04/19/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ben said he would recommend this business for service.
Vehicle: Ford Five Hundred
Category: Service
Service Date: 04/11/2016
Review Created: 04/19/2016
This review was collected via phone interview by Customer Research Inc.
Tom W. on 04/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said they were very efficient.
Vehicle: Toyota Prius
Category: Service
Service Date: 04/11/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Katie H. on 04/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Katie said she went into the business, told Ben what she needed, and they got the job done in two days. This business is quick and easy.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 04/01/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Dallas S. on 04/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dallas said this business took care of everything for him.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 04/07/2016
Review Created: 04/12/2016
This review was collected via phone interview by Customer Research Inc.
Kurt M. on 04/11/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kurt said this business was helpful. He was traveling through town and he had to stop for service when his engine light came on.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 04/06/2016
Review Created: 04/11/2016
This review was collected via phone interview by Customer Research Inc.
Jeffrey K. on 04/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Work and A+ Customer Service"
My clutch needed to be replaced and I am new to the area. They were able to take my car and repaid it on short notice. They did an excellent job with the work and also found an issue with the brakes. This issue was missed by my previous shop. Wrench Auto was able to fix that as well within the same time frame and get my car back to me on time.
Vehicle: Mazda 3
Service Date: 04/06/2016
Review Created: 04/08/2016 05:52 AM
Yasmine K. on 04/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Yasmine said she was happy with the level of service this business provided. She also mentioned the service was quick.
Vehicle: Kia Sedona
Category: Service
Service Date: 04/01/2016
Review Created: 04/07/2016
This review was collected via phone interview by Customer Research Inc.
John C. on 04/05/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I am happy with the service. With the summer check-up I was advised of any issues that needed attention. Any questions I had were answered and I was able to set up an appointment.
Vehicle: Honda Accord
Service Date: 04/04/2016
Review Created: 04/05/2016 08:50 AM
Mark S. on 03/31/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy In, Easy Out"
The ability to schedule service online, based on an estimate provided by the folks at Wrench at my last service, made my experience very smooth. The parts were ordered ahead of time and the service was performed ahead of schedule. I would recommend these guys to anyone.
Vehicle: Buick Century
Service Date: 03/29/2016
Review Created: 03/31/2016 01:39 PM
Zach G. on 03/31/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Zach said everyone was nice and very informative.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 03/28/2016
Review Created: 03/31/2016
This review was collected via phone interview by Customer Research Inc.
David T. on 03/30/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
David said they did a great job.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 02/23/2016
Review Created: 03/30/2016
This review was collected via phone interview by Customer Research Inc.
Scott E. on 03/30/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Scott said this business was very prompt getting him in. They found things that needed doing or might not.
Vehicle: Honda Civic
Category: Service
Service Date: 03/03/2016
Review Created: 03/30/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 141 - 160 of 834 in total