Great service and it was all covered under warranty, I didn't have to do anything with the Warranty c
ompany they did it all for me, if you have a Silver Rock Warranty definitely check them out, also if you've bought a car within the last month from Drive Time check them out to make sure there are no long term issues that you'll have to pay a deductible for after the month is up.
As a single mother I'm always concerned with the honesty of mechanics, my experience has been horrible with other mechanics but they were honest and explained everything to me in terms that I could understand, Moe (The guy with the big beard) was so very personable and sincerely cared about my experience too, his Mom is a single mom so he understands and treats single moms the way he wants people to treat his mom.
Yahya was the go to for getting the Warranty taken care of, staying on the phone with them for a half an hour to get it done for me.. it was a very pleasant experience.
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I went to another place but was told they don’t change headlights so I remembered this shop because I
went there last year with the same car and got quick and efficient service and today was the same way. I drive a 2012 Suzuki a foreign car and it isn’t a problem with this company. I will be back I have mostly all the original parts on my car and it’s time to have her checked out and this will be the only place I’ll take her.
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It was snowing and I was able to get my car in an hour and a fast and efficient time. Also they were
very friendly greeting me when I came in highly recommend it.
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Every time I have had a problem with my car they have taken care of it immediately. They are always k
ind and strive to find the parts I need for my older car.
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I had a noise coming from my brakes, Rico suggested to make an adjustment as and fixed the problem a
nd offered to check my tire pressure and I didn't have to wait. Happy satisfied customer. Excellent customer service always. Thanks Goodyear 7 & Gratiot.👍👍
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What a wonderful family and what a wonderful experience
Thank you to the whites you guys went above and beyond to make sure my truck was on the road safely f
or me and my children. I appreciate you guys keep up the good work.
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