Overview

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5rating 4.3

131 Reviews

88% Would Recommend
Latest Review 4 days ago

Reviews


FS
Frank S.
Detroit, MI
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Frank said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

NG
Natisha G.
Detroit, MI
Buick Enclave
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Natisha said it took too long and when the mechanic was done, he charged her to diagnose the problem. She didn't have enough money to get the work done.
This review was collected via phone interview by Customer Research Inc.

DR
Darell R.
Detroit, MI
Mercedes-Benz E320
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Darell said it was great, the service was good and the person in charge did a wonderful job, but one part did not fit. It was the wrong size so he was without his vehicle all weekend.
This review was collected via phone interview by Customer Research Inc.

SH
Shantell H.
Detroit, MI
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Shantell said the staff provided good customer service and they were quick.
This review was collected via phone interview by Customer Research Inc.

DB
Darnell B.
Detroit, MI
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Darnell said he did have to go to the business twice to work on the same issues. The staff was able to complete services correctly.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Detroit, MI
Mazda Mazda6
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
David said his overall experience was alright. There weren't any real problems with them.
This review was collected via phone interview by Customer Research Inc.

MD
Marcus D.
Detroit, MI
Chrysler 300
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Marcus said the price the business gave him was a little bit too high.
This review was collected via phone interview by Customer Research Inc.

CG
Cicely G.
Detroit, MI
Nissan Versa
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Cicely said that Mark, Jay, and Chris were friendly and professional. They really investigated her vehicle to find the issue.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Detroit, MI
Chrysler 300
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Don said the employees were courteous. They provided good work. He did not have any service completed on this visit..
This review was collected via phone interview by Customer Research Inc.

RF
Rene F.
Detroit, MI
INFINITI QX56
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Rene said the staff was courteous, helpful and gave good information. She was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

SC
Stephen C.
Detroit, MI
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Stephen said the employees were friendly. They were concerned for his service needs. They provided great service.
This review was collected via phone interview by Customer Research Inc.

AS
Angelic S.
Eastpointe, MI
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Angelic said she recommends the business.
This review was collected via phone interview by Customer Research Inc.

BM
Brittney M.
Detroit, MI
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Brittney said the service was good and quick. She has no complaints.
This review was collected via phone interview by Customer Research Inc.

CL
Chennell L.
Detroit, MI
Ford Taurus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Chennell said that the staff at the facility provided her with good service and she will be back. However, they were a bit slow.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Detroit, MI
Cadillac DeVille
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Fred said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DB
DARRYL B.
Detroit, MI
Ford Flex
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Great Service
The team at The Goodyear Super Center really took their time to find the issue with my vehicle and correct it. I have the up most respect for Travis and the team.

Thanks....

RD
Rick D.
Detroit, MI
Cadillac Escalade
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/24/2018 Category: Service
Rick said he just got his motor mount changed last summer, but that same motor mount is broken again, so now he has to pay to have the same job done. In addition, he was supposed to have a warranty on it, but it's not showing up in their system. He would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Detroit, MI
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Mike said the place gives good service, they are very patient and did a great job.
This review was collected via phone interview by Customer Research Inc.

DA
Djuan A.
Detroit, MI
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Djuan said this business is really helpful, informative, and professional.
This review was collected via phone interview by Customer Research Inc.

PJ
Portia J.
Detroit, MI
Chrysler 200
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Portia said she came to get two new tires from this business. They did not have what she needed, and had to order other tires. Normally, they do an overall check that did not happen this time. The cashier was nice, very nice and friendly. The service she is used to getting done did not get done this time.
This review was collected via phone interview by Customer Research Inc.