Michael explained everything to me clearly about what was wrong with my car and made sure I knew what
my options were.Its refreshing to be able to take your car to the shop and know your getting honest and reliable service and that is what I received and I will tell my family and friends to take their car there for any issues or concerns they may have with their care because I know they will be taken care of care.
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Fantastic customer service. Reasonably priced. They had my truck back up and running and on the road
in no time. Both Doc and I thank you so very much. I highly recommend them.
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We have already recommended J&R Automotive to several friends because in every situation we have take
n to Raul, he has found a solution. He is fair in his pricing and has done a few small jobs at no charge when he has found a "surprise" while completing the job he was contracted for. This guy has heart and takes his commitment to his customers seriously.
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My first time going to this shop. They were recommended by my son. I was able to get my car by the en
d of the day. The check out process was great and the technician that worked on my vehicle was very helpful. I rate this shop a 10. Excellent job and customer service.
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I had a default light come in my care stating Transmission need service , took it to AAMCO
Transmiss
ion, I asked them to change the transmission oil due to light being on, I told them that the car was shifting well no hesitation nothing all normal, they test drove it and confirmed that the car drove well, so they agreed to do the oil change on the transmission, they told me that the change was done but the light came back on, they wanted my permission to put the car on the rack and open transmission, I sad that sounds expensive, he threw numbers at that it could cost $2000 , $4000 but no more then $6000. I told I did not have that kind of money at that time and not open transmission and I would have to drive it with annoying light on.
I called James at JNJ and explained my problem, he told me to bring it in to the shop, for him to take a lot at what I was talking about, I felt a little relieved to have a another opinion on the problem, James checked things out I was in the waiting room, he came back with a answer that he was 99% sure he had a solution with out opening the transmission, I told him lets go for it, he ordered parts , I waited and 5 hours later he came and told the car was fixed light is off I could go home !!
Needless to say I was overwhelmed ! $1200 fix , car been running great and no light.
I’ve known James over 14 years I have been very pleased with his work .
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