I want to commend your sales representative Jean Duprevil for assisting me today. I had recently leas
ed a Kona 2026 vehicle and had difficulty connecting voice activation for both phone and radio service. I stopped at your showroom in Valley Stream and was most fortunate to get Jean to help me. There were a lot of technical issues, yet Jean was focused on one goal: connection to Blue Link, and then phone and radio.. After what seemed like an hour in various trials and errors, Jean was able to get the necessary links for me. I have to say he was very PATIENT, tech savvy and determined…definitely an asset to your company. I want to publicly thank him in this review.
Prompt service was provided. Because they failed to inflate the tires to proper PSI which should be s
tandard when rotating tires, I gave 4 stars.
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Andrew and company are straight forward about finding the problem and communicating the issue(s) back
to the customer and then fixing it right the first time.
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I brought in my 2014 Honda CRV because I wanted to get a wheel alignment and find the root cause of a
rattling sound coming from the driver side wheel well. No one likes any surprises but I am glad the mechanics found the cause (Broken linkage) and they were able to repair my car the same day. Thank you!
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