Tony at the shop when my wife pulled the Highlander comes out on a rainy day and fixed spare tire whi
ch was hanging and we needed to travel to PA and when I asked about how much to pay and he answers wish me well.
Thank you Tony you are a great person
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I am a long time AZ customer. They kept me informed, did great work, and were very nice and friendly
. Great job and thanks! These guys are great!
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Caveat emptor - Panasonic 12V AGM auto bsttery in Hybrid Toyota
Have experienced parasitic battery drain in 12V aux batteery which eventually caused the car to not s
tart due to low voltage. After charging and battery not holding charge, car would not start at all unless I jumped the battery with a jump battery. Rte 1 purchased the battery in Feb 2022 and installed it and it worked fine for a while. I was not driving the car but only short trips every 2 or three days. The parasitic drain was back and for the past year I have been jumping the car with the jump box to get it started. I took the car to Rte 1 to see if they could get a pro-rated refund from the Toyota dealer on a battery that was less than 3 years old. No deal. Toyota told them this very expensive battery had only a 1-year guarantee. So-o-o, I had to replace it with another expensivve battery (with no guarantee of it lasting more than 2-1/2 yrs) Needless to say, I will not purchase another Hybrid vehicle, unless a gun is held to my head. Toyota won't do anything about the parasitic battery drain (witch I was not aware of in this Camry when I bought it new). Mark at Rte 1 did the best he could do with an outsourced batteery from Toyota with only a 1-yr guarantee (and no alternative battery appears available).
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Trustworthy, great people who take pride in their work. I have been bringing my family cars here for
years. I trust them to evaluate and keep my car running great.
Thank you!
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