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RTE. 1 Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,366 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

RTE. 1 AUTO is your local auto shop serving the PEABODY, MA area. Give us a call for your automotive needs. RTE. 1 AUTO is your local auto shop serving the PEABODY, MA area. Give us a call for your automotive needs.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(978) 532-4001
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
218 Newbury St Peabody, MA 01960-2406
Get Directions
RTE. 1 Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,366 Reviews)
Write a Review
Recent Reviews
RS
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ROBERT S.
Beverly, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Regular service scheduled at Rte 1 Auto
My reguar 5000 mile/6 mo service went well and quickly (as usual). Steve came out to tell me my cabin air filter needed replacing soon. He showed me the filter and I told him to replace it now. Also it was noted that I will need a couple of front tires replaced soon due to tread wear. I will return to have all four tires replaced due to wear in the immediate future. Looks like business has really picked up at Rte 1. Better hurry up and schedule work while I can. Rte 1 Auto keeps me rollin'.
SJ
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SUSAN J.
Beverly, MA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
See below.
Had an emergency today. Needed a new battery quickly. The staff met my needs— they installed a new battery and I was on my way very quickly. They are a great team!
SM
Steven M.
Massachusetts
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Steven said they did thorough work.
Recommended
CK
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CHRIS K.
Lynn, MA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
They are great here. They really went above and beyond
They went above and beyond for me. Especially when it came with dealing with the warranty company. Excellent service all around from the professional phone calls to the updates on everything they are doing. I highly recommend
RA
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RICHARD A.
Topsfield, MA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
My recent service appointment at RTE. one Auto Service
As usual, the service and the personnel were excellent. They are always very thorough and discuss any future service needs required at my appointment. Very happy with the service I have always received at RTE. one auto service.
DD
Danielle D.
Danvers, MA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Danielle said she had two vehicles worked on and they were wicked honest. She added that they are good to work with.
Recommended
CL
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CHUCK L.
Peabody, MA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Quick turnaround
Brought our car in for oil change and other service done quickly at a fair price.
NP
Noah P.
Massachusetts
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Noah said he brought his own oil in, they accommodated him and still did the oil change and only charged him for the labor. They had a very friendly staff.
Recommended
AZ
Audrey Z.
Massachusetts
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Audrey said they were professional, friendly, nice, accommodated the problem and they fixed it. Everything is still good. She was traveling and they helped her.
Recommended
CD
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CAROLYN D.
Lynnfield, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Employees
Rte one auto employees expertise in all car areas is excellent. Always helpful and offering advice on car issues. Have never been pressured
JL
Jill L.
Massachusetts
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Jill said they did everything she asked them to do and everything came out great.
Recommended
JW
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Jana W.
Peabody, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
10
Great service as usual
Brought car in for an appointment to have oil & filter changed along with tire rotation. Steve showed me air filters should be replaced which I agreed to. Was in and out in 45 minutes.
JW
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JANA W.
Peabody, MA
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Great service
Brought car in for appointment for routine oil & filter change and tire rotation. Steve also showed me that air filters should be replaced which I agreed to. I was in and out in less that 45 minutes.
HK
Henry K.
Massachusetts
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Henry said that they are really good and they explained everything to him.
Recommended
SK
Shyam K.
Massachusetts
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Shyam said the business did a good job on his vehicle.
Recommended
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