Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

768 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


IB
IRENE and TOM B.
Beverly, MA
Subaru Forester
Verified Customer
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01/19/2019
Oil Change
Excellent service

KS
Kane S.
Peabody, MA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Kane said there were no problems to speak of.
This review was collected via phone interview by Customer Research Inc.

JN
JOHN N.
Peabody, MA
Acura TSX
Verified Customer
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01/11/2019
Great service and they know there stuff
Very good service, and very knowledgeable. They are always willing to help you out and try and save you money by not doing work on your car that is not necessary. Have never had a problem with scheduling an appointment and they always seem to get the work done when they say they will.
Larry R. from Rte 1 Auto Service responded on 01/13/2019

Thank you John, It was our pleasure working with you.  Larry


JP
JOE P.
Middleton, MA
Toyota Corolla
Verified Customer
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01/09/2019
Great mechanic
Great shop, thanks Larry!
Larry R. from Rte 1 Auto Service responded on 01/13/2019

Thank you Joe. It was great seeing you again.  Just amazing also too see how your son has grown, and what a gentleman he is. Kudos to you and your wife for a fine job.  Larry


Verified Customer
Peabody, MA
Toyota Tacoma
Verified Customer
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12/28/2018
Yay route 1auto
Always have a good experience here. They only do what’s necessary
and explain what’s needed. Can’t
complain about anything.
Will return.
Larry R. from Rte 1 Auto Service responded on 01/13/2019

Thank you Richard for your kind words,  Happy and Healthy New Year to you and your family. Larry


CD
Charles D.
Danvers, MA
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Charles said that he was more than pleased with the service. He said it is top shelf and the best ever.
This review was collected via phone interview by Customer Research Inc.
Larry R. from Rte 1 Auto Service responded on 01/13/2019
Thanks Charles,   looking forward to maintaining your vehicle anytime.  Larry

JR
Jim R.
Peabody, MA
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Jim said the service was great.
This review was collected via phone interview by Customer Research Inc.
Larry R. from Rte 1 Auto Service responded on 01/13/2019

Thank you for your kind words.  Larry


MB
MARK B.
Winthrop, MA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Great job!
As always Rt 1 has done a great job! Friendly and fair staff with excellent service and workmenship.
Larry R. from Rte 1 Auto Service responded on 01/13/2019

Thanks Mark,  a happy and healthy new year to you and yours.  Larry


BM
BEN M.
Danvers, MA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Friendly and knowledgeable folks
Car would not start. Diagnosis revealed problem with anti-theft system traceable to key cylinder failure. Repair completed ASAP at reasonable cost.
Larry R. from Rte 1 Auto Service responded on 01/13/2019

Thank you Ben, here is hoping for a low snow season. See you in the spring.  Larry


Verified Customer
Peabody, MA
Volkswagen Jetta Sedan
Verified Customer
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11/24/2018
Can always count on Larry
We always know we can coint on Larry to tak our vehicles. We called in the morning to set up an appointment and he was able to get it in and fixed that same day.
Larry R. from Rte 1 Auto Service responded on 01/13/2019
Brian, we will always try to give you the best service possible.  Larry

GB
GARY B.
Peabody, MA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
They know what they are doing
If you need something on your vehicle fixed, this is the place to go. Greatest service ever! I am very pleased.
Larry R. from Rte 1 Auto Service responded on 01/13/2019
Thank you Gary. Its great to have a fine business like yours so close. Being able to work along side you and with you, has been our pleasure. I also recommend your sign business and used car sales proudly. Larry

LK
Len K.
Salem, MA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Len said they did a wonderful job. She has been going there for a long time and they do a great job.
This review was collected via phone interview by Customer Research Inc.
Larry R. from Rte 1 Auto Service responded on 01/13/2019
Thank you Len for your loyalty over the years. We look forward to many more years of this relationship. Larry

FM
FRANK M.
Peabody, MA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Staffs knowledge
Never had a problem that Larry and his crew could not take care of.

CB
Christine B.
North Andover, MA
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Christine said she is so glad for this business . They did such a good job on her vehicle. It is a15 year old vehicle and it is running better than ever. Every thing is great and she is glad to have them.
This review was collected via phone interview by Customer Research Inc.

SN
Steve N.
Peabody, MA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Steve said the business is professional, efficient and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

GA
GARY A.
Peabody, MA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Perfect as usual
Larry and crew always take care of my fleet of cars. Fast, honest service. They really know what they are doing. Can't say enough good things.

CG
CARMELA G.
Winthrop, MA
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Excellent work
I am more than pleased with the exceptional work that Larry and his crew have done on my vehicle. I was able to save myself a lot of money by what they were able to do.

LG
Leanne G.
Peabody, MA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Leanne said the staff are very friendly, helpful, and do a good job.
This review was collected via phone interview by Customer Research Inc.

SK
SANDRA K.
Peabody, MA
Oldsmobile Regency
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Mrs. Sandra Konopka
Very accommodating and trustful.

CT
Charles T.
Peabody, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Charles said the business did a great job and everyone was nice, and he is happy.
This review was collected via phone interview by Customer Research Inc.

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