Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

720 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


AB
Akeen B.
MANSFIELD, MA
Audi A5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Akeen said the staff were great. He dropped his vehicle off and the staff were really nice. His vehicle is running well now. He appreciated what they did.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Peabody, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Tom said the business is very pleasant. They reset his equipment each month.
This review was collected via phone interview by Customer Research Inc.

JB
JOSEPH B.
Peabody, MA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
routine service on my vehicle
This service was great as usual. They were fast and efficient. Would recommend Rte. 1 Auto Service for all auto repairs. I have been using their service for nearly 50 years, from my first car in 1969 till my current one. Thumbs up

DO
Dominic O.
Peabody, MA
Toyota Venza
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Dominic said this business is almost really good.
This review was collected via phone interview by Customer Research Inc.

PH
Peter H.
South Hamilton, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
I trust them
When I arrived I told Larry that he was the only guy I would trust with my new (4 year old) Jaguar XF. Linda had already pulled the specs and Tony did an excellent service job....the oil filter was pricy but that is Jaguar not Route 1 auto!

AL
ARTHUR and PHYLLIS L.
Peabody, MA
Saturn Outlook
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018
Good job
Good work

DT
Derek T.
Boxford, MA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Derek said the service was good.
This review was collected via phone interview by Customer Research Inc.

BJ
Brian J.
Beverly, MA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Brian said the business was a good place. The staff were very good to him.
This review was collected via phone interview by Customer Research Inc.

LB
LAWRENCE B.
Saugus, MA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Repairs done right!
When you need brakes bring your car to people you trust to do everything correct. That is what Rt1 auto is about.
The price in line or better than most, providing a discounts for veterans.

GH
George H.
Peabody, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
George H 2008 Grand Mercury
I recently had my 2008 Mercury LS completely repaired from spring, shocks and everything else it needed. They were professional and knowledgeable in every way. I would recommend Rt 1 Auto service to all my friends and especially my family.

LK
Len K.
Salem, MA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Spoke with Len's wife. She said the business provides her with excellent service. The staff are very pleasant to deal with. They never provide services that are not needed.
This review was collected via phone interview by Customer Research Inc.

AD
Arthur D.
Lynnfield, MA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018
GREAT A/C SERVICE FOR A COMFORTABLE SUMMER.
I was treated very well by Larry and crew. Expert Service with everything explained well.
Now my A/C is very chill, just the way I want it.
Rt 1 Auto Service deserves 5 Stars
Thank you guys.

GH
GEORGE H.
Peabody, MA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
2008 Grand Marquis George H
I received every thingI expected, work was excellent, men were very knowledgable, kind , and knew
what they were doing. The price was better than I expected. I would and have recommend this Auto Service to friends and family.
Larry R. from Rte 1 Auto Service responded on 06/22/2018

Thank you George for your very kind words. We will work hard to always give you the same experience your next visit. It is our goal to give expert service at lower than expected prices. Thanks again George.    Larry


BG
Bob G.
Salem, MA
Oldsmobile Eighty-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Spoke with Bob's wife. She said the business takes good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

EW
Elizabeth W.
Peabody, MA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Elizabeth said she was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Marion, MA
Subaru Impreza Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Robert said they did a great job.
This review was collected via phone interview by Customer Research Inc.
Larry R. from Rte 1 Auto Service responded on 06/22/2018

Thank you Robert. We strive for excellence and safety of your vehicle.  Larry


RD
Renee D.
Peabody, MA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Renee said the staff was great. She stated the business was very accommodating and got her vehicle in quickly in an emergency. The services were excellent.
This review was collected via phone interview by Customer Research Inc.
Larry R. from Rte 1 Auto Service responded on 06/22/2018

Thank you Renee, We hope to see you soon.  Larry


PK
Patty K.
Beverly, MA
Acura TSX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Patty said the staff couldn't find the problem.
This review was collected via phone interview by Customer Research Inc.
Larry R. from Rte 1 Auto Service responded on 06/22/2018

Hi Patty, when the problem becomes consistant, we would love to look at it again.


CC
Chris C.
Peabody, MA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Chris said the staff provided good service. They were quick with the work and everything was done well.
This review was collected via phone interview by Customer Research Inc.
Larry R. from Rte 1 Auto Service responded on 06/22/2018

It was a pleasure working with you Chris.  Please stop by anytime, the coffee pot is always on for you.  Larry


PM
Peter M.
Lynn, MA
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Peter said the mechanics and owner of the facility are extremely good and on top of what they do.
This review was collected via phone interview by Customer Research Inc.

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