Reviews
CA
CORY A.
Peabody, MA
Chevrolet Sonic
Verified
Great all around service...highly recommend
Love this place
Recommended
DT
Derek T.
Boxford, MA
Toyota RAV4
Verified
Derek said the staff were straight forward and the price was reasonable. He said he will be coming back for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CF
Charmaine F.
Melrose, MA
Jeep Grand Cherokee
Verified
Charmaine said she would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SA
STEVEN A.
Peabody, MA
Nissan Altima
Verified
Great service.
The maintenance oil filter light came on and I wasn't sure if my car was actually due for an oil change. I brought my car in, and was in an out in 20 minutes. I also got to play with Scott's dog Lucius who I never met before.
Recommended
RB
Rosemary B.
Peabody, MA
Subaru Forester (Natl)
Verified
Rosemary said she was completely satisfied with her service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SA
STEVEN A.
Peabody, MA
GMC Canyon
Verified
electrical repairs
Not too many places have the patience to fix electrical problems. Bad enough that I had a problem but it was caused by another shop that did not know how to properly fix the problem. Their dogs keep everyone well welcomed and keep you busy while waiting. I would always recommend to anyone or any business. Being a one truck company it was very important .
Recommended
DP
DANIELLE P.
Lynnfield, MA
Buick LaCrosse
Verified
Awesome Speedy Service
Scott has always taken very good care of my car, the staff are super friendly and very knowledgeable. The secretary Linda is super polite and very accommodating. They always fit me in no matter how busy they are; I highly recommend this repair shop.
Recommended
EK
Ellen K.
Boston, MA
Excellent Service, Advise and Cost!
After bringing our newly purchased 2003 Land Rover to Larry and Scott at Rte 1 Auto Service early in 2017, we knew we finally found mechanics we could trust with a vehicle known to be a challenge to work on. They checked all the mechanical systems and advised us on what and when specific parts should be replaced to keep the car in optimal condition. Previous Land Rover mechanics overcharged for minimal work and missed finding a problem with an important steering component. This year, the part was replaced before it failed at below their estimated cost. Scott and Larry also successfully solved a mystery surrounding an intermittent engine light issue that almost delayed getting an inspection sticker. Thanks, great job, guys!
Recommended
SJ
SUSAN J.
Beverly, MA
Dodge Stratus Sdn
Verified
Car serviced day after it was towed into the shop.
Car was towed in one day and looked at the next day. The problem was quickly diagnosed and we received a call telling us what the issue was and when the car would be ready. The service there is thorough.
Recommended
BM
BEN M.
Danvers, MA
Cadillac Eldorado
Verified
Keeping Caddy Klassy
The usual good job in repairing the 18 year old classy Caddy
Recommended
RP
RICHARD P.
Peabody, MA
Toyota Tacoma
Verified
Great service. Prompt and honest.
Car is always ready on time and everything
is explained in easy understandable terms.
Larry and Scott are awesome.
is explained in easy understandable terms.
Larry and Scott are awesome.
Recommended
JL
John L.
Peabody, MA
Chevrolet Equinox
Verified
John said the staff did a great job servicing his vehicle. They were knowledgeable and the price was fair.
Recommended
This review was collected via phone interview by Customer Research Inc.
KK
Kevin K.
Lynnfield, MA
Ford Police Interceptor
Verified
Kevin said they are really good to work with.
Recommended
This review was collected via phone interview by Customer Research Inc.
DP
David P.
Danvers, MA
Mitsubishi Mirage
Verified
David said he has been going to this business for years and they have always provided superb service. He wanted to thank them for their service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CC
Chris C.
Peabody, MA
Toyota Sienna
Verified
Chris said they are his neighbors, and he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RA
Richard A.
Topsfield, MA
Toyota Avalon
Verified
Richard said they always do a great job and it is excellent. He has been going there for 10 years and really appreciates them.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
RICHARD S.
Beverly, MA
Hyundai Sonata
Verified
It's gone to the "dogs"!
Not only are the people great, so are their dogs!!! Lots of fun playing with the owners' dogs while waiting for your car. Better than watching the TV or reading a magazine or playing with your smartphone! The service is great and there are zero financial surprises at the end. You get what you pay for. Done right, on time, and guaranteed. Military discount for vets too.
Recommended
TQ
Thomas Q.
Revere, MA
Buick LeSabre
Verified
Thomas said the business provided great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RC
Richard C.
Peabody, MA
Acura RL
Verified
Richard said they did a terrific job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DR
Dave R.
Peabody, MA
Hyundai Accent
Verified
Dave said the service was excellent. The employees found an issue with his vehicle he was unaware of. Larry showed him the completed service.
Recommended
This review was collected via phone interview by Customer Research Inc.