Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

700 Reviews

99% Would Recommend
Latest Review about 24 hours ago

Reviews


CA
CORY A.
Peabody, MA
Chevrolet Sonic
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05/25/2018
Great all around service...highly recommend
Love this place

DT
Derek T.
Boxford, MA
Toyota RAV4
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05/24/2018 Category: Service
Derek said the staff were straight forward and the price was reasonable. He said he will be coming back for service.
This review was collected via phone interview by Customer Research Inc.

CF
Charmaine F.
Melrose, MA
Jeep Grand Cherokee
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05/21/2018 Category: Service
Charmaine said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SA
STEVEN A.
Peabody, MA
Nissan Altima
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05/20/2018
Great service.
The maintenance oil filter light came on and I wasn't sure if my car was actually due for an oil change. I brought my car in, and was in an out in 20 minutes. I also got to play with Scott's dog Lucius who I never met before.

RB
Rosemary B.
Peabody, MA
Subaru Forester (Natl)
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05/17/2018 Category: Service
Rosemary said she was completely satisfied with her service.
This review was collected via phone interview by Customer Research Inc.

SA
STEVEN A.
Peabody, MA
GMC Canyon
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05/04/2018
electrical repairs
Not too many places have the patience to fix electrical problems. Bad enough that I had a problem but it was caused by another shop that did not know how to properly fix the problem. Their dogs keep everyone well welcomed and keep you busy while waiting. I would always recommend to anyone or any business. Being a one truck company it was very important .

DP
DANIELLE P.
Lynnfield, MA
Buick LaCrosse
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05/04/2018
Awesome Speedy Service
Scott has always taken very good care of my car, the staff are super friendly and very knowledgeable. The secretary Linda is super polite and very accommodating. They always fit me in no matter how busy they are; I highly recommend this repair shop.

EK
Ellen K.
Boston, MA
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04/25/2018
Excellent Service, Advise and Cost!
After bringing our newly purchased 2003 Land Rover to Larry and Scott at Rte 1 Auto Service early in 2017, we knew we finally found mechanics we could trust with a vehicle known to be a challenge to work on. They checked all the mechanical systems and advised us on what and when specific parts should be replaced to keep the car in optimal condition. Previous Land Rover mechanics overcharged for minimal work and missed finding a problem with an important steering component. This year, the part was replaced before it failed at below their estimated cost. Scott and Larry also successfully solved a mystery surrounding an intermittent engine light issue that almost delayed getting an inspection sticker. Thanks, great job, guys!

SJ
SUSAN J.
Beverly, MA
Dodge Stratus Sdn
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04/24/2018
Car serviced day after it was towed into the shop.
Car was towed in one day and looked at the next day. The problem was quickly diagnosed and we received a call telling us what the issue was and when the car would be ready. The service there is thorough.

BM
BEN M.
Danvers, MA
Cadillac Eldorado
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04/20/2018
Keeping Caddy Klassy
The usual good job in repairing the 18 year old classy Caddy

RP
RICHARD P.
Peabody, MA
Toyota Tacoma
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04/18/2018
Great service. Prompt and honest.
Car is always ready on time and everything
is explained in easy understandable terms.
Larry and Scott are awesome.

JL
John L.
Peabody, MA
Chevrolet Equinox
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04/14/2018 Category: Service
John said the staff did a great job servicing his vehicle. They were knowledgeable and the price was fair.
This review was collected via phone interview by Customer Research Inc.

KK
Kevin K.
Lynnfield, MA
Ford Police Interceptor
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04/06/2018 Category: Service
Kevin said they are really good to work with.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Danvers, MA
Mitsubishi Mirage
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04/06/2018 Category: Service
David said he has been going to this business for years and they have always provided superb service. He wanted to thank them for their service.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Peabody, MA
Toyota Sienna
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04/04/2018 Category: Service
Chris said they are his neighbors, and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RA
Richard A.
Topsfield, MA
Toyota Avalon
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04/03/2018 Category: Service
Richard said they always do a great job and it is excellent. He has been going there for 10 years and really appreciates them.
This review was collected via phone interview by Customer Research Inc.

RS
RICHARD S.
Beverly, MA
Hyundai Sonata
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03/31/2018
It's gone to the "dogs"!
Not only are the people great, so are their dogs!!! Lots of fun playing with the owners' dogs while waiting for your car. Better than watching the TV or reading a magazine or playing with your smartphone! The service is great and there are zero financial surprises at the end. You get what you pay for. Done right, on time, and guaranteed. Military discount for vets too.

TQ
Thomas Q.
Revere, MA
Buick LeSabre
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03/27/2018 Category: Service
Thomas said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Peabody, MA
Acura RL
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03/26/2018 Category: Service
Richard said they did a terrific job.
This review was collected via phone interview by Customer Research Inc.

DR
Dave R.
Peabody, MA
Hyundai Accent
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03/19/2018 Category: Service
Dave said the service was excellent. The employees found an issue with his vehicle he was unaware of. Larry showed him the completed service.
This review was collected via phone interview by Customer Research Inc.

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