My 2017 Kia Sportage had broke down. It was taking to another place at first, where I was told they w
ouldn't be able to repair it. My warranty company suggested this place. After diagnosis it was determined that I needed a new engine. All the back and forth and arguing with the warranty company I had just about had it. Then I talked to Robert. I explained everything to Robert and he went to bat with the warranty company for me. Got 99% of everything covered. This place did everything they could to get me back in my car. Now that I've had them put the engine in I will go back to them for everything. It is an amazing group of people that work there
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Elite goes above and beyond to provide awesome customer service and reliable automotive work. Always
honest and respectful to me - a woman who knows nothing about cars. :) HIGHLY RECOMMEND !
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I had just recently bought a 2013 Hyundai Sonata out of Fort Myers Florida. I had only had the car le
ss than a month and the engine failed as I was pulling off the highway. I just moved to Northern Kentucky and did not have a clue what dealership to bring my car too. After realizing that there was a recall issue out, I started calling all the Hyundai dealerships in my area. Everyone was booked out for three months on just a diagnostic. If you have had an engine recall, you will know that’s just the first step of getting the whole process started. After calling around I stumbled upon Jeff Wyler superior. They were the only dealership not booked out for months on end. I spoke to the service department and I was in shock when they told me I could drop off my car that day, as every other dealership gave me a three month wait. The vehicle I have is the only one I have to get around. Waiting three months was not in the cards. Everyone in the service department was exceptional and answered any questions I had. I called more times than I can count and they always reassured me of the process. I’ve never dealt with an issue like this and they were always friendly and explained the process step by step. My experience here was beyond exceptional. Will, in the service department is the reason I’ll be coming back for service and sending my friends/colleagues to Jeff Wyler Superior Hyundai as he did an amazing job at explaining everything. I’m extremely thankful for everyone in the service department and the job they did, no words of thank you could ever be good enough for my time in need. Everyone was exceptionally welcoming.
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Wesley saved the day! While driving my teen to pick up his homecoming date, our GMC-XL’s tire explode
d on the freeway and we needed help fast. Wesley was on scene in half the time projected and kept everyone safe while he worked. I still can’t believe how lucky we were, and to have Wesley's rescue and expertise got me back on the road within an hour of the accident, truly amazing! Thank you Wesley!!!
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Perhaps the best recommendation I can give is that I am more than happy to drive 17 miles one directi
on just to have my car serviced by John Rhodus!
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We had some issues with our 2012 Odyssey and let me tell you that I couldn’t be more pleased with the
entire staff, especially Jaime! He took care our van and went beyond our expectations of solving the issues. Super friendly, honest and very reliable. I have dealt with many mechanics over the years and I highly recommend taking your vehicle to them. My van is running smoothly and we couldn’t be happier. Thank you again guys, you rock!
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