Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

32 Reviews

100% Would Recommend
Latest Review 24 days ago

Reviews


JM
Jerry M.
Cincinnati, OH
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Fixed right as usual
I have been going here for many years now. The repairs are always done right and in a timely manner. I totally trust Charles to give me an honest opinion of what needs to be done and make the needed repairs. I am very particular about my cars.

JH
Joe H.
Cincinnati, OH
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Joe said everything was good at the business, except for the staff not following up when they said they would. He said they fixed his vehicle at a reasonable price, and he would go back again in the future for service.
This review was collected via phone interview by Customer Research Inc.

DV
Dan V.
Cincinnati, OH
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Dan said this business was pretty fair.
This review was collected via phone interview by Customer Research Inc.

CN
Chris N.
Cincinnati, OH
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Chris said he was very happy with the quality of the service. He is thankful for the great service.
This review was collected via phone interview by Customer Research Inc.

JC
Jonathan C.
Cincinnati, OH
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Jonathan said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CG
Connie G.
Harrison, OH
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Connie said the staff was nice and very helpful. The service done was what she asked for, and then some. The staff even had pick-up and drop-off service for customers.
This review was collected via phone interview by Customer Research Inc.

RB
Rob B.
Cincinnati, OH
Ford Econoline Wagon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018
Right wheel hop and Front End Shake at highway speed
The right wheel hop at highway speed is fixed.
The front end still shake/vibrates at 70mph and get worse as speed increases. The shake is not prevalent in the brake pedal but seems to be in the whole front end.

BS
Bali S.
Cincinnati, OH
Saturn SL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018
Consistant good quallity and dependable service.
Gave me the update on my car needs and sevices and pricing.

DE
Darryl E.
Cincinnati, OH
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Darryl said he had no problems with the service he was given.
This review was collected via phone interview by Customer Research Inc.

LL
Lauren L.
Cincinnati, OH
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Lauren said she has used this business for years. She trusts the service Charlie provided. He was helpful with her service. He would never steer her wrong.
This review was collected via phone interview by Customer Research Inc.

NB
Nicole B.
Cincinnati, OH
Buick Enclave
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Nicole said the owner repaired a tire for her and let her pay for it later in the day. He also ordered a head light which he replaced for her the very next day. She was given a ride home while the repairs were being completed.
This review was collected via phone interview by Customer Research Inc.

JT
Jeffery T.
Cincinnati, OH
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Jeffery said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Jenny H.
Cincinnati, OH
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Jenny said the service was perfect.
This review was collected via phone interview by Customer Research Inc.

DE
Doug E.
Cincinnati, OH
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018
Very professional & courteous
They will explain to you in detail what the issues are with your vehicle before they will proceed.

DL
Doug L.
Cincinnati, OH
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Doug said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Cincinnati, OH
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Spoke with Stephen. He said the staff were pretty great, and they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

SA
Shannon A.
Cincinnati, OH
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Shannon said the business did a great job and all of the staff has excellent customer service.
This review was collected via phone interview by Customer Research Inc.

KZ
Kristen Z.
Cincinnati, OH
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02/09/2018
I wouldn't go anywhere else
I've been taking my vehicles here for the past 20+ years. I love that I can trust they will do what needs to be done (and nothing more, nothing unfair or untrue, like some places). Trustworthy! Everyone there is friendly. Dependable, honest service, with a smile!

SS
Sarah S.
Cincinnati, OH
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Sarah said she has used this business for 2 years and the service has always been great.
This review was collected via phone interview by Customer Research Inc.

EB
Evelyn B.
Cincinnati, OH
Mazda Mazda5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Evelyn said the employees did everything she asked at a reasonable price, and they explained everything well.
This review was collected via phone interview by Customer Research Inc.

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