Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

229 Reviews

100% Would Recommend
Latest Review about 11 hours ago

Reviews


Verified Customer
Cincinnati, OH
Ford Fusion
Verified
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09/18/2018
Superb service...always
We have been customers of The Garage since it opened. Service is always prompt and thorough. The safety of our cars is a priority, and we are confident that The Garage takes care of us.

HK
HAROLD K.
Cincinnati, OH
Toyota Sienna
Verified
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09/18/2018
Great experience
Their work, as well as the customer service, is outstanding. I’ve been taking my family’s “fleet” of vehicles there for years, & the consistency of the quality never changes. Prices are very fair, estimates are spot on, & again, the customer service is great.

MH
MICHELLE H.
Cincinnati, OH
BMW 3 Series
Verified
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09/16/2018
The staff
Everyone is so nice and respectful. Quick turn around.

GB
GARY B.
Cincinnati, OH
Ford Expedition
Verified
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09/15/2018
New tire install.
Prompt friendly service with researching tire options and installation.

DM
Dennis M.
Cincinnati, OH
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Spoke with Sharon. She said they trust them. They always do a good job. They are great people.
This review was collected via phone interview by Customer Research Inc.

JE
Joe E.
Cincinnati, OH
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Joe said the employees were wonderful. They provided great service and prices. The mechanics were good.
This review was collected via phone interview by Customer Research Inc.

AK
Adam K.
Cleves, OH
Nissan Rogue
Verified
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09/14/2018 Category: Service
Adam said the business is very professional and able to work around his schedule.
This review was collected via phone interview by Customer Research Inc.

GF
Ginny F.
Cincinnati, OH
Ford Focus
Verified
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09/12/2018 Category: Service
Ginny said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

TN
TIM N.
Cincinnati, OH
Ford F-150
Verified
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09/10/2018
Service on F150
My brakes were rubbing. Made a call and their convenient key drop box made it simple to drop my truck off that night. They gave me a call later that day to tell me the cost to replace the parts with OEM parts. Painless and simple! Can you ask for anything more. Have never had any issues with The Garage.

LP
Lawrence P.
Cincinnati, OH
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Lawrence said the business is top notch. He said he has been doing business with them for years, they are always prompt, they are honest and they are great guys.
This review was collected via phone interview by Customer Research Inc.

MM
MARY M.
Cincinnati, OH
Honda Civic
Verified
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09/01/2018
Great service
Whether a minor or major job, the work is completed in fine fashion and at a fair price. Never have to worry about anything not being taken care of properly.

Verified Customer
Cincinnati, OH
Toyota Corolla
Verified
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08/27/2018
Fast and friendly
The service was completed more quickly than I expected. The mechanic talked to me about my car and gave me some advice about when to switch to high mileage oil. I was thoroughly satisfied.

JS
Joe S.
Cincinnati, OH
Honda CR-V
Verified
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08/27/2018 Category: Service
Joe said this business was excellent. He likes the service he gets. He added to keep up the good work and the good service.
This review was collected via phone interview by Customer Research Inc.

RJ
ROBERT J.
Cincinnati, OH
Toyota Camry Solara
Verified
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08/26/2018
solaro 2001
always dependable Thank you for great service

JT
JOHN T.
Cincinnati, OH
Hyundai Sonata
Verified
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08/26/2018
Gentlemen.....keep up the great work!!! Your relationship with with the public is first class. Keep making yourselves available to serve.
You have a great relationship with your customers. Your work is done in a timely way.keep on serving the public as you are now.
Thanks for being there.

EC
ERIC C.
Cincinnati, OH
Ford Escape
Verified
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08/25/2018
the Best!
The people and their honesty

TG
TODD G.
Cincinnati, OH
Honda Accord Sdn
Verified
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08/24/2018
Best experience!
I have used other facilities, but never again! Incredibly trustworthy!

CD
CANDY D.
Cincinnati, OH
Honda CR-V
Verified
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08/23/2018
Great repair
Repairs to door lock & power steering were done well. Door lock is functional and quiet.
Power steering feels like when car was new.
Great job!

TG
Todd G.
Cincinnati, OH
Lexus ES 330
Verified
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08/23/2018 Category: Service
Todd said that the place was very good.
This review was collected via phone interview by Customer Research Inc.

SB
STEVE B.
Harrison, OH
Toyota Tundra 4WD
Verified
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08/19/2018
Great company, great mechanics
Been going to the garage for a long time, they are the best at what they do.

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