Employees are always very professional and give good service. I have been getting my cars serviced wi
th ACE for years and they have always taken good care of my cars. They will also inform me on items that need service and a time frame on when I need to get them taken care of. That is one of the reasons I keep coming back for service. They get the job done and in a timely manner and if extra time is needed, they let you know that upfront.
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Well, everything about this shop was a great experience, the moment I entered I did not feel like I
was going to get hustled meaning being upsold on things that don't need fixing, you pull up in a BMW 640I, I've been been to other shops and been told this needs to be replaced, and so on, BMW dealership triple the price, so, not the case at Ace, well done and thank you for getting my AC blowing cold.
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Cesar and his staff are professional, knowledgeable and customer focused. He thoroughly checks out yo
ur vehicle & makes sure that the problem is fixed. Their service is outstanding.
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Zeid provided great customer service while in process of buying car.
We were in parking lot of Hyundai trying to find a body shop (didn't know Hyundai Mesquite didn't hav
e one). Armando came out and asked problem and when found out, said he would try to find us some numbers for body shops.
In the mean time we decided to look at vehicles because we had considered trading both cars in for one anyway.
Zeid was so patient and helpful. We ended up finding a car we liked. Zeid was very good at helping us navigate some the challenges we had since we were not prepared to buy a care.
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