Scheduled a visit fully expecting to be told expensive repairs would be needed, but after an inspecti
on and thanks to honest service I was told what the issue was and expensive repairs were not necessary. Thanks, I highly recommend your business!
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Stefanie was an absolutely joy to work with. Helped out my sick vehicle. Thank you Machado's crew.
I will be back at the next service interval.
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Car issues are scary. Aleks’ expertise and professionalism really put me at ease. And his customer se
rvice is top notch and very respectful. He fixed the problem quickly and didn’t overcharge or try to upsell. I totally recommend!
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I probably should have done many reviews in the past. However, I’m a little bit lazy to share how won
derful things are. I figure everybody knows how lucky we are in Portola Valley to have the care of Eliana, Mike, and of course, Ron. It’s just like family .They know everybody who comes in the shop, and it’s fun to be there. Thank you for being so available to help us with our cars.
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nice waiting area, friendly staff, my one small complaint is that the person changing the oil and doi
ng the inspection forgot to tell the front desk that my car was finished, so I sat waiting longer than I needed to, but she spoke to him and said to please make sure they inform her when a car has been finished and moved. Other than that, it was a good experience.
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