Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

611 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


SD
Steve D.
San Mateo, CA
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Steve said he appreciated the business' customer service skills and quality of help. Joel is just really good in regard to being prompt and calling to let him know what is going on. He likes the way he handles customers, and himself.
This review was collected via phone interview by Customer Research Inc.

TC
Trevor C.
Half Moon Bay, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Trevor said the employees were good and took care of what was wrong. The prices were good.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
Redwood City, CA
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Thomas said this business has good service.
This review was collected via phone interview by Customer Research Inc.

JB
Jesus B.
Belmont, CA
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Jesus said the service was good.
This review was collected via phone interview by Customer Research Inc.

RC
ROBERT/GINNY C.
San Mateo, CA
Chevrolet Forward Control
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
The shop is clean and the workers are professional.
Everyone I talked to at this shop listened to my request for repair work and treated me well.

However, I no longer have this motor home.

JM
John M.
Burlingame, CA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
John said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

DC
DORENE/JOHN C.
Burlingame, CA
Lincoln Continental
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Tune up on my Lincoln
I was very pleased with the service and the price. They listened to what I had to say. Ciaran is very honest. Anyone taking their car in will get A+ service and honesty about what should be done. My daughter took her car in and Ciaran told her that he could find nothing wrong, that has been over a year ago and the car is still running smooth.

TP
Tim P.
San Mateo, CA
Ram
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Tim said he was glad he found this business. They were nice and did a very good job.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Hayward, CA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Tony said the staff is timely, and they always exceed his expectation servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
San Mateo, CA
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Spoke with Jay. He said this business treated him very well. They have been really good to him.
This review was collected via phone interview by Customer Research Inc.

LC
Leonard C.
San Bruno, CA
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Leonard said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
San Mateo, CA
Ford Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Excellent Customer Service!!!!
We had an emergency when our truck was having mechanical issues and we couldn't find anyone to repair it in a timely manner. One of our employees realized that you were right down the street from us and he walked down to find out if you were able to fix our truck. It took only 48 hours to repair the truck and the entire transaction was very professional and cost competitive. Thank you!!! We will definitely be back with all of our future repairs.

CS
Charlie S.
Pacifica, CA
Dodge Sprinter
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018 Category: Service
Charlie said his experience with this business was fine.
This review was collected via phone interview by Customer Research Inc.

MM
Martin M.
San Mateo, CA
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018 Category: Service
Spoke with a customer who chose to remain anonymous. He said the staff do a good job.
This review was collected via phone interview by Customer Research Inc.

LG
Lora G.
San Mateo, CA
Oldsmobile Ninety-Eight
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Lora said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

MR
MARGARET R.
Burlingame, CA
Chevrolet Forward Control
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Overall Rating 1/5rating 1rating 1rating 1rating 1
03/02/2018
no service with a smile!
not a place i would recommend to any one.
Kieran M. from Murray's Truck and Auto Repair Inc.

THANK YOU FOR THE RESPONSE. WE WERE UP FRONT ABOUT THE MOTORHOME INSPECTION BEFORE THE VEHICLE ARRIVED, AND KNOWING IT SAT FOR AN EXTENDED PERIOD. WE PERFORMED A SAFETY INSPECTION AND PROVIDED A WRITTEN ESTIMATE FOR THE ITEMS WE FOUND, AND A LEGIBLE REPORT. THE ESTIMATE GREW IN EXPENSE AND APPROACHED THE VALUE OF THE VEHICLE DUE TO THE NATURE OF THE REPAIRS. WE THEN DISCUSSED ALTERNATIVES WITH YOU PRIOR TO DELIVERY OF THE VEHICLE. PLEASE LET US KNOW HOW WE CAN IMPROVE THIS PROCESS.


TM
Todd M.
San Mateo, CA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Service
Todd said the staff were really helpful, thorough and gave him a good estimate.
This review was collected via phone interview by Customer Research Inc.

DL
DONA L.
San Mateo, CA
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
Help you out.
They have my previous car record and refer to it when I ask questions about a pending check up.
They return calls in a timely manner when I leave a message.
They work with my time frame for drop off and pick up.

MS
MARG S.
San Francisco, CA
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2018
Expert repair
Total peace of mind! The maintenance and repairs are expertly completed on your vehicle by a caring, knowledgeable staff.

CY
Chris Y.
California
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Chris said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

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