Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

625 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


MS
Michael S.
San Mateo, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Michael said the staff was personable and did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

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DAN C.
San Mateo, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Great People to Work With
I've been coming here for a couple of years now. I used to take my trucks (a 2005 Ford F350 Diesel and a 1993 GMC 2500 Gas) to the dealer for service, but was recommended to Murray's by a friend. Right from the start the mechanics here pointed out things that the dealer should have taken care of but did not. I trust the recommendations that are given to me by the crew here. Kieran ( I hope that's the correct spelling) and the crew here are awesome. I have recommended Murray's to other people and they are impressed as well.

GH
Gary H.
Portola Valley, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Gary said the overall service was great. The staff was knowledgeable and provided timely service. Kirin was wonderful to deal with.
This review was collected via phone interview by Customer Research Inc.

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Steve G.
Pleasanton, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Steve said the business does excellent work and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

RC
RUSS/MICHELE C.
San Carlos, CA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Five Star Service
They get it done!
I keep going back because the crew is knowledgeable. The work is first rate and frankly they are just great people. Always take time to listen.
Bottom line: Finding a shop you can trust is the hard part. After that just step back and let them do the job.

AM
Allert M.
Half Moon Bay, CA
Dodge Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/14/2018 Category: Service
Allert said the staff was not able to fix the vehicle.
This review was collected via phone interview by Customer Research Inc.

RP
Rich P.
San Mateo, CA
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/13/2018 Category: Service
Rich said when he got his RV back he noticed one of the mats was moved and placed by the driver's seat. When he went to place it back where it belonged he noticed underneath it that there was grease all over the carpet. Karen was knowledgeable.
This review was collected via phone interview by Customer Research Inc.

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Nick W.
Oakland, CA
Jeep Wrangler
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/09/2018 Category: Service
Nick said he was not satisfied with the quality of the work he got at this business.
This review was collected via phone interview by Customer Research Inc.

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DAN/MARCI S.
San Mateo, CA
Chevrolet S10 Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Always Excellent
Consistency is hard to find, but Murrays is just that - consistently excellent!

RM
Rob M.
San Mateo, CA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Rob said the owner is friendly, knowledgeable, and is a good person.
This review was collected via phone interview by Customer Research Inc.

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MARG S.
San Francisco, CA
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Kieran Murray and all the Gentlemen on his staff!
I have been a client here at least 14 years. After my husband passed I was placed into the expert care of Kieran Murray. I never worry about the maintanence of my car, if I ever have a problem or concern Kieran addresses it immediately! Thank you Kieran and everyone at Murray's Truck and Auto Repair, Inc....I appreciate you all, Marge Silva

DH
Daniel H.
Brisbane, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Daniel said the business provided great service at a lower cost than other businesses of the same type.
This review was collected via phone interview by Customer Research Inc.

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Pierre B.
San Mateo, CA
Volkswagen Passat Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Pierre said this business did a wonderful job. They have taken care of his vehicle for many years.
This review was collected via phone interview by Customer Research Inc.

BY
Brian Y.
San Mateo, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Brian said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

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Steve D.
San Mateo, CA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Steve said he appreciated the business' customer service skills and quality of help. Joel is just really good in regard to being prompt and calling to let him know what is going on. He likes the way he handles customers, and himself.
This review was collected via phone interview by Customer Research Inc.

TC
Trevor C.
Half Moon Bay, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Trevor said the employees were good and took care of what was wrong. The prices were good.
This review was collected via phone interview by Customer Research Inc.

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Thomas C.
Redwood City, CA
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Thomas said this business has good service.
This review was collected via phone interview by Customer Research Inc.

JB
Jesus B.
Belmont, CA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Jesus said the service was good.
This review was collected via phone interview by Customer Research Inc.

RC
ROBERT/GINNY C.
San Mateo, CA
Chevrolet Forward Control
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
The shop is clean and the workers are professional.
Everyone I talked to at this shop listened to my request for repair work and treated me well.

However, I no longer have this motor home.

JM
John M.
Burlingame, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
John said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.