Was able to quickly look at my daughter's car and gave an honest assessment.
Daughter in college had weird sound when braking, she lives in another city than I do. Scottsdale Pr
o Tech was recommended. She called up and they were able to look at the car the same day. The tech was friendly and listened to her and they were able to reproduce the sound. Put it on a lift and the car will need new rotors and pads soon. Gave price estimate which was fair. Did not try to hard sell her that it needed to be done right now, but very soon. She had a very positive experience and will go back for future car issues. Thanks, her dad.
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14885 North 83rd Place Ste 107
Scottsdale, AZ 85260
5.0
(2,296 Reviews)
SP
JJ economically solved the problem of an oil leek.
My daughter has an older Jeep with a small oil leak, a drop or two a day at most. When she found this
leak in the garage she was obviously very concerned that the oil leak might cause the engine to fail soon and leave her stranded. She went to John Jay’s by herself to evaluate this problem. John Jay’s team found the source of the leak as the main oil seal. It would be more expensive to fix this leak than the car is worth. John Jay’s correct solution, check the oil level regularly. Based on my unfortunate experience at other less scrupulous auto service centers I would bet that they would try to upsell my daughter to a very expensive unneeded repair project to solve a minor problem. We understand that the Jeep is slowly wearing out but it runs great and is probably good for at least a few more years as long as it gets proper maintenance like checking the oil occasionally. A good lesson for my daughter about proper auto maintenance by the driver. The price of this “repair project”? The cost of her oil change that she was going to have done anyway. Based on my years of experience having John Jay repair my cars, I knew my daughter would be treated properly for her car repair issues by John Jay. Don’t get ripped off by other auto service centers, go to John Jay for a fair deal. Steve P.
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My vehicle had a suspension issue in which they diagnosed quickly annd correctly and then performed t
he work required efficiently and thoroughly. Their friendly manner was a pleasure to deal with.
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